zonealarm upgrade & nav 2004

R

Roger Barnell

quick note might help anyone upgrading to newest free zonealarm version ,
for me it stopped e-mail scanning in & out on nav 2004, e-mail worked fine ,
nav virus configuration ok , just no scanning . downloaded 20+ virus files
and nav virus did'nt pickup anything.
uninstalled zonealarm and all went back to normal.
 
J

Jan Il

Roger Barnell said:
quick note might help anyone upgrading to newest free zonealarm version ,
for me it stopped e-mail scanning in & out on nav 2004, e-mail worked fine ,
nav virus configuration ok , just no scanning . downloaded 20+ virus files
and nav virus did'nt pickup anything.
uninstalled zonealarm and all went back to normal.

Take a look at the information below regarding e-mail scanning by your AV.
It applies to all e-mail programs, not just the ones mentioned here:

Turn off email scanning in your antivirus software.

Courtesy of Steve Cochran - MS MVP:

Antivirus software invades the Outlook Express program to try and intercept
(incoming and, in some cases, outgoing) messages that might contain virus.

The problem with this approach is that the antivirus software can trigger
the destruction of an entire message folder or the entire message store,
when it attempts to remove a message containing a potential virus.

To prevent the possibility of such destruction occuring, turn off email
scanning in your antivirus software. You will still be protected against
infection. If you attempt to open a message attachment containing a
potential virus, then your antivirus software will recognize that your are
attempting to infect your system, and will block you from doing so. The
best practice on the user's part is to save an attachment to disk and then
scan it with the antivirus software prior to opening it. Messages opened
themselves (if you have the latest security updates from Windows Update)
will not infect your system -- only attachments.

You do not need additional email scanning on top of your system being
continuosly scanned by antivirus software, so turn off email scanning to
prevent destruction of your message store.

Courtesy of Frank Saunders - MS MVP

From
http://service1.symantec.com/SUPPOR...3f8?OpenDocument&src=tr&Highlight=0,email,pro
tection

Disabling email protection does not leave you vulnerable to viruses and
malicious software in email. It is a separate layer of protection in
addition to Auto-Protect. Auto-Protect scans any incoming files, including
email, as they are saved to your hard drive. As long as you keep your virus
definitions up to date with LiveUpdate, and keep Auto-Protect enabled and
set to scan files as they are created or downloaded, your system is fully
protected.

HTH

Jan :)
 
L

Lars-Erik Østerud

Jan Il skrev:
Take a look at the information below regarding e-mail scanning by your AV.
It applies to all e-mail programs, not just the ones mentioned here:

The problem can be solved like avast! has done it. By having a
combinded pop3/smtp server inside the antivirus. And then setting the
e-mail program to send/receive using 127.0.0.1 as pop3/smtp server.

Then there will be NO messing about inside the mail programs internal
structure, and viruses will never reach in to the mail program, or out
on the internet (they will be stopped when passing trough the extra
pop3/smtp server of the anti-virus).

I think this way of doing it is really smart. Nice job avast! team!
 
F

FromTheRafters

Lars-Erik Østerud said:
Jan Il skrev:


The problem can be solved like avast! has done it. By having a
combinded pop3/smtp server inside the antivirus. And then setting the
e-mail program to send/receive using 127.0.0.1 as pop3/smtp server.

Then there will be NO messing about inside the mail programs internal
structure, and viruses will never reach in to the mail program, or out
on the internet (they will be stopped when passing trough the extra
pop3/smtp server of the anti-virus).

I think this way of doing it is really smart. Nice job avast! team!

Inserting AV into the transmission path (proxying) is indeed a much
better implemenation of an unneeded function.
 
H

Heather

Jan Il said:
fine

Take a look at the information below regarding e-mail scanning by your AV.
It applies to all e-mail programs, not just the ones mentioned here:

Turn off email scanning in your antivirus software.

Courtesy of Steve Cochran - MS MVP:

Thanks Jan......Steve knows more about OE than Microsoft, grin. I had been
meaning to turn off the download scanning in EZ Trust......and you just
reminded me. It is now OFF......I detest it. And somewhere else Rafters or
Art Kopp was reiterating it is not needed. I find it to be a
PITA......particularly as I follow the safe hex rules......

Now.....if someone could tell me why the latest version of Mailwasher is
shutting off the downloads, I would be happy.......a glitch?? I called my
ISP and it is not their doing......they say.

Cheers......Heather (now back to packing.....ack!!)
 
J

Jan Il

Hey Heather,

Heather said:
version

Thanks Jan......Steve knows more about OE than Microsoft, grin. I had been
meaning to turn off the download scanning in EZ Trust......and you just
reminded me. It is now OFF......I detest it. And somewhere else Rafters or
Art Kopp was reiterating it is not needed. I find it to be a
PITA......particularly as I follow the safe hex rules......

Now.....if someone could tell me why the latest version of Mailwasher is
shutting off the downloads, I would be happy.......a glitch?? I called my
ISP and it is not their doing......they say.

Cheers......Heather (now back to packing.....ack!!)

That's why I always feel his advise is reliable. Seems the issue to scan, or
not to scan, e-mails is a long standing one. :cool:

Hope you enjoy your trip 'home'.

Jan :)
 
M

Mike

Take a look at the information below regarding e-mail scanning by your AV.
It applies to all e-mail programs, not just the ones mentioned here:

Turn off email scanning in your antivirus software.

Courtesy of Steve Cochran - MS MVP:

Antivirus software invades the Outlook Express program to try and intercept
(incoming and, in some cases, outgoing) messages that might contain virus.

The problem with this approach is that the antivirus software can trigger
the destruction of an entire message folder or the entire message store,
when it attempts to remove a message containing a potential virus....


Oh come on, I've never had this happen. Last fall I received over 20,000...
yes, not an exaggeration, 20,000 copies of Swen. No OE folders were ever
damaged and NAV detected and automatically deleted every single one of them.
I got the counts from NAV log files. If I didn't have email scanning I would
have had to deal with all that crap manually. I'm not turning it off.
 
J

Jan Il

Mike said:
Oh come on, I've never had this happen. Last fall I received over 20,000...
yes, not an exaggeration, 20,000 copies of Swen. No OE folders were ever
damaged and NAV detected and automatically deleted every single one of them.
I got the counts from NAV log files. If I didn't have email scanning I would
have had to deal with all that crap manually. I'm not turning it off.

I am not the author of the information, I merely posted them to alert others
of the fact that it is not necessary to have their AV scan their e-mails for
the reasons stated above. However, it is your choice to do so or not. :)

Jan :)
 
F

FromTheRafters

Mike said:
Oh come on, I've never had this happen.

That doesn't mean that no one else has. There have indeed been
cases where the entire "inbox.dbx" file has been quarantined or
even worse deleted by AV software, or the pseudo-file system
used by OE has been corrupted by attempted removal of malware
from the store. It hasn't happened lately that I'm aware of though,
and many AVs are going the proxy route which is probably better
all around.
Last fall I received over 20,000...
yes, not an exaggeration, 20,000 copies of Swen. No OE folders were ever
damaged and NAV detected and automatically deleted every single one of them.

Impressive - it beats my lowly "two pairs" by a mile. ;o)
 

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