Zone Alarm's workaround for loss of Internet connectivity after applying the DNS Update from KB95174

  • Thread starter Thee Chicago Wolf
  • Start date
C

Cindy

Help!!! I did a system restore this afternoon back to Monday Jul 7, and my
computer 'fixed' the Microsoft critical update/zone alarm problem that
happened Tues/Wed..
Computer is running great. An hr. later in my task bar I see the icon
asking me to install the updates, so my computer again downloaded the
critical updates from Microsoft.
I am assuming that the update they want me to do is the bad one and I
don't want to have the problem again so no way am I going to download it
again.
How do I get rid of the icon in my taskbar that wants me to do the
update? I am assuming that Microsoft has not yet solved their problem.
Thanks for any help,
Cindy in AR
 
K

Ken Blake, MVP

Help!!! I did a system restore this afternoon back to Monday Jul 7, and my
computer 'fixed' the Microsoft critical update/zone alarm problem that
happened Tues/Wed..
Computer is running great. An hr. later in my task bar I see the icon
asking me to install the updates, so my computer again downloaded the
critical updates from Microsoft.
I am assuming that the update they want me to do is the bad one and I
don't want to have the problem again so no way am I going to download it
again.
How do I get rid of the icon in my taskbar that wants me to do the
update? I am assuming that Microsoft has not yet solved their problem.
Thanks for any help,
Click to expand...


It's not the update that's bad, and it's not Microsoft's problem. The
problem is a ZA incompatibility. If it were me, I would install the
update, uninstall ZA, and use the Windows firewall instead.
 
R

R. McCarty

Change the Automatic Updates operation from daily at ___ to the
3rd option "Notify Me, but don't....." The update you are trying to
avoid is KB951748.
Automatic Updates applet in Control Panel ( Classic View )
 
U

Unknown

Why don't you delete ZoneAlarm?
Cindy said:
Help!!! I did a system restore this afternoon back to Monday Jul 7, and
my computer 'fixed' the Microsoft critical update/zone alarm problem that
happened Tues/Wed..
Computer is running great. An hr. later in my task bar I see the icon
asking me to install the updates, so my computer again downloaded the
critical updates from Microsoft.
I am assuming that the update they want me to do is the bad one and I
don't want to have the problem again so no way am I going to download it
again.
How do I get rid of the icon in my taskbar that wants me to do the
update? I am assuming that Microsoft has not yet solved their problem.
Thanks for any help,
Cindy in AR
Click to expand...
 
P

PA Bear [MS MVP]

See related conversations in this forum:
http://forum.zonelabs.org/zonelabs/board?board.id=cfg

Keep an eye on this thread:
http://forum.zonelabs.org/zonelabs/board/message?board.id=cfg&message.id=52785

Although the fix here should work:
http://forum.zonelabs.org/zonelabs/board/message?board.id=cfg&message.id=52727

I strongly disagree with this advice:
http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html

Perhaps a better firewall is what's needed?
http://www.matousec.com/projects/firewall-challenge/results.php
 
D

db.·.. >

there is info at betanews
about the update by microsoft
to the dns.

frankly i have never been
a fan of zaterous and comode
freewares for a variety
of reasons and have no
issue of telling people
not to bother with them.

in any case your msg
sounds that at least they did
not hijack your system.
 
C

Cindy

Thank you to all who answered. I went ahead and uninstalled Zone Alarm.
Don't need the hassle......... I have the ON from the security center for
the firewall, automatic updates and virus protection. I am running XP.
I am thinking maybe in a month or so when Zone Alarm figures out how to
fix their problem I can reinstall it. On second thought do I really need
it with already having the Security Center enabled.
Thanks again, really appreciate your help
Cindy in AR
 
P

PA Bear [MS MVP]

YW, Cindy, and thanks for your feedback.

Keep in mind that the Windows Firewall is inbound-only (which should be
sufficient protection for most home users, especially if you connect via a
router).
 
J

Jeff

I too went through the restore to an earlier date image backup thinking I
had a virus or something until I figured out it was ZA blocking my internet
access.

I temporarily downgraded ZA from High to medium and now have internet access
again.
I strongly disagree with this advice:
Click to expand...

Which specific advice do you disagree with? It is not clear.

As I respect your opinion, which other firewall do you suggest? I've been
considering switching to Comodo anyway and this might just do it for me even
though I hate learning a new firewall's quirks all over again.

Jeff
 
J

Jeff

The referenced advice gives 2 options.. I'm not sure which one he has
problems with.

Jeff
 
T

Thee Chicago Wolf

U

Unknown

You'll eventually find Zone Alarm is useless and that your computer will run
cleaner and faster.
 
A

Anthony Buckland

Ken Blake said:
It's not the update that's bad, and it's not Microsoft's problem. The
problem is a ZA incompatibility. If it were me, I would install the
update, uninstall ZA, and use the Windows firewall instead.
Click to expand...
...

I've just installed the new relevant ZoneAlarm version 7.0.483.000,
and the outstanding MIcrosoft updates.
Everything seems to be working ok so far. Thanks to ZoneAlarm for
their swift action.

(Meaning that MIcrosoft no longer has a problem to solve,
ZoneAlarm has solved theirs, and that AFAIK the latest updates
of both products can be used together.)
 
B

Big_Al

Anthony said:
...

I've just installed the new relevant ZoneAlarm version 7.0.483.000,
and the outstanding MIcrosoft updates.
Everything seems to be working ok so far. Thanks to ZoneAlarm for
their swift action.

(Meaning that MIcrosoft no longer has a problem to solve,
ZoneAlarm has solved theirs, and that AFAIK the latest updates
of both products can be used together.)
Click to expand...

http://securosis.com/2008/07/08/dan...ue-in-dns-massive-multivendor-patch-released/

It really does not seem to be anyone's problem but more of a timing
issue and ZA just got the short end of the stick. At least that's
giving ZA the benefit of the doubt that they were just slow in
responding and not left out of the loop. Seems this was a planned
update for a while. Read the lower portion of the link.
 
T

Thee Chicago Wolf

I've just installed the new relevant ZoneAlarm version 7.0.483.000,
and the outstanding MIcrosoft updates.
Everything seems to be working ok so far. Thanks to ZoneAlarm for
their swift action.

(Meaning that MIcrosoft no longer has a problem to solve,
ZoneAlarm has solved theirs, and that AFAIK the latest updates
of both products can be used together.)
Click to expand...

Great!

- Thee Chicago Wolf
 
T

Thee Chicago Wolf

It's not the update that's bad, and it's not Microsoft's problem. The
I guess Zone Alarm was not at the DNS fix meetings that many of the
major tech players were at when this was being fixed. ^_^

- Thee Chicago Wolf
 

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