XP shut down problem

A

alan

Hi

My HomeEdition XP hangs at SAVING THE SETTING....... when shutting down.
Has updated to SP2, changed Video, Sound drivers, disable Asian Text,
Welcome
screen unchecked, yet PC stiil hangs at SAVING THE SETTING.........when
shutting
down -- so cannot reboot & RESTORE SYSTEM to earlier setting. Any help?

Thanks in Advance. Alan
 
P

pheasant

alan said:
Hi

My HomeEdition XP hangs at SAVING THE SETTING....... when shutting down.
Has updated to SP2, changed Video, Sound drivers, disable Asian Text,
Welcome
screen unchecked, yet PC stiil hangs at SAVING THE SETTING.........when
shutting
down -- so cannot reboot & RESTORE SYSTEM to earlier setting. Any help?

Thanks in Advance. Alan

I did this a week ago. Nailed the problem dead on.
Credit goes to Wes Vogel, another MS MVP that follows this group.

HTH

Mark


If you experience slow logoff (with Saving your settings for most of the
time while logging off), you are having profile unload problems.

If you see a lot of Userenv/1517, Userenv/1524 or Userenv/1500 errors in the
Event Viewer, download and install the User Profile Hive Cleanup Service.

This decreased my shutdown time a bunch. Takes any where from 10 to 20
seconds to shutdown.

C:\Program Files\UPHClean\uphclean.exe is added.

The User Profile Hive Cleanup service gets added to Services and
uphclean.exe will run all the time. I am one that doesn't like to have any
extra services running, but I am sold on UPHClean.

Download details: User Profile Hive Cleanup Service
http://www.microsoft.com/downloads/...6d-8912-4e18-b570-42470e2f3582&displaylang=en

UPHClean v1.6d readme.txt
http://download.microsoft.com/download/a/8/7/a87b3d05-cd04-4743-a23b-b16645e075ac/readme.txt

To automatically install it (you need uphclean-setup.msi):
- Double click the setup.msi

The service is set to automatically start when the computer boots so you
will not need to start it manually.
---------

In fact, this MSKB article recommends:
"To resolve this issue, use the Microsoft User Profile Hive Cleanup Service
(UPHClean). UPHClean monitors the computer while Windows is unloading user
profiles and forces resources that are open to close. Therefore, the
computer can unload and reconcile user profiles."
from...
Troubleshooting profile unload issues
http://support.microsoft.com/kb/837115


Wes
MS-MVP Windows Shell/User
 

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