Windows XP will not shut down.

[Dr. Dos]

Upon exit (start|turn off|turn off), windows xp pro hangs in the
"windows is shutting down" window. Harddrive grinds away for a while
(normal), and makes the typical "clink" sound as if it is shutting
down/turning off, but then nothing. HDD is quiet, but the shut down
screen remains. To turn off, I hold down the power button switch and it
goes off. Upon reboot, no errors reported. Startup is normal. For
start|turn off| restart computer restarts.
Any ideas?

 

[Ron Martell]

Upon exit (start|turn off|turn off), windows xp pro hangs in the
"windows is shutting down" window. Harddrive grinds away for a while
(normal), and makes the typical "clink" sound as if it is shutting
down/turning off, but then nothing. HDD is quiet, but the shut down
screen remains. To turn off, I hold down the power button switch and it
goes off. Upon reboot, no errors reported. Startup is normal. For
start|turn off| restart computer restarts.
Any ideas?

See MVP Jim Eshelman's Shutdown Troubleshooter for Windows XP at
http://aumha.org/win5/a/shtdwnxp.htm


Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."

 

[Guest]

Upon exit (start|turn off|turn off), windows xp pro hangs in the
"windows is shutting down" window. Harddrive grinds away for a while
(normal), and makes the typical "clink" sound as if it is shutting
down/turning off, but then nothing. HDD is quiet, but the shut down
screen remains. To turn off, I hold down the power button switch and it
goes off. Upon reboot, no errors reported. Startup is normal. For
start|turn off| restart computer restarts.
Any ideas?