XP Pro User Not able to Upgrade

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Guest

I had my computer built by someone, who I can not longer locate. Attempts to
do Service Pak is failing, as it appears I do not have a correct or legal #
?? I do not completely understand computer language, so I do not understand
exactly what I need to do. If I have to purchase the XP Pro is the correct
one the one that cost $299? ouch?
 
1. Report the Name and Address of the supplier to your local Microsoft
Office. Advise them that you believe you have a 'pirated' XP. They can
clarify the legality of your version.

2. You should be able to buy XP Pro Upgrade edition [a bit cheaper than full
version] or XP Pro Academic edition [if you qualify, and cheaper again].

Both will work to 'upgrade' your current version.
 
Thank you,
1. I will send the info, but the address I have is no longer valid for him.
2. Even if the version I have is 'pirated' the XP Pro Upgrade edition will
still load?

BAR said:
1. Report the Name and Address of the supplier to your local Microsoft
Office. Advise them that you believe you have a 'pirated' XP. They can
clarify the legality of your version.

2. You should be able to buy XP Pro Upgrade edition [a bit cheaper than full
version] or XP Pro Academic edition [if you qualify, and cheaper again].

Both will work to 'upgrade' your current version.

Deb said:
I had my computer built by someone, who I can not longer locate. Attempts to
do Service Pak is failing, as it appears I do not have a correct or legal #
?? I do not completely understand computer language, so I do not understand
exactly what I need to do. If I have to purchase the XP Pro is the correct
one the one that cost $299? ouch?
 
Deb said:
I had my computer built by someone, who I can not longer locate. Attempts to
do Service Pak is failing, as it appears I do not have a correct or legal #
?? I do not completely understand computer language, so I do not understand
exactly what I need to do. If I have to purchase the XP Pro is the correct
one the one that cost $299? ouch?



If you are trying to install a WinXP Service Pack and getting the
following:

The Product Key Used to Install Windows Is Invalid
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q326904

You need to purchase and use a _legitimate_ full retail copy of
WinXP Pro to perform a repair (a.k.a. in-place upgrade) installation,
using the new CD and Product Key.

How to Perform an In-Place Upgrade of Windows XP
http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q315341

Also, if a valid WinXP license was supposed to be included in the
transaction, don't forget to report whomever sold you the computer to
your local law enforcement agencies; you've been defrauded.


--

Bruce Chambers

Help us help you:



You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH
 
Thanks for the info, I will purchase the Microsoft® Windows® XP Professional
SP2 and NOT the Upgrade? So the upgrade will not load without purchasing the
$299 version, but if I purchase the version with the SP2 that is all I will
need to download and everything will be complete and updated?
 
Will it work if I go the cheaper route and purchase the XP Home Edition? I
am not sure why I even have the Professional edition.
 
Deb said:
Thanks for the info, I will purchase the Microsoft® Windows® XP Professional
SP2 and NOT the Upgrade?


Correct. The upgrade license won't do you any good unless you have an
available license(and CD) of an older, qualifying OS.
So the upgrade will not load without purchasing the
$299 version,


You should be able to find a retail version for significantly less than
the MSRP by shopping at a discount outlet.


--

Bruce Chambers

Help us help you:



You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH
 
Deb said:
Will it work if I go the cheaper route and purchase the XP Home Edition? I
am not sure why I even have the Professional edition.


The only way to change from WinXP Pro to WinXP Home is to
format the drive and start over. There is no supported downgrade path
or technique.

Simply boot from the WinXP Home installation CD. You'll be
offered the opportunity to delete, create, and format partitions as
part of the installation process. (You may need to re-arrange the
order of boot devices in the PC's BIOS to boot from the CD.)

HOW TO Install Windows XP
http://support.microsoft.com/default.aspx?scid=KB;en-us;316941

http://www.michaelstevenstech.com/cleanxpinstall.html

http://www.webtree.ca/windowsxp/clean_install.htm


If you purchase WinXP Pro, you'll have be able to perform an
"in-place" upgrade, keeping your applications and settings intact.


--

Bruce Chambers

Help us help you:



You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH
 
Thanks again, I believe I have located what I need. Microsoft Windows XP
Professional w/SP2 - it is a Full Version and not a OEM (if I understand it
correctly the OEM does not have any Microsoft Customer Support available? So
the full version would be what I would want?
 
A retail Upgrade version will get you the very same support from MS as does the full version. All you need is qualifying media of a previous OS to use it, and it is cheaper by far.
 
Deb said:
Thanks again, I believe I have located what I need. Microsoft Windows XP
Professional w/SP2 - it is a Full Version and not a OEM (if I understand it
correctly the OEM does not have any Microsoft Customer Support available?


There are some very important reasons that an OEM license costs so
much less than a retail license. OEM licenses are very limited:

1) OEM versions must be sold with a piece of non-peripheral
hardware (normally a motherboard or hard drive, if not an entire PC,
although Microsoft has greatly relaxed the hardware criteria for WinXP)
and are _permanently_ bound to the first PC on which they are installed.
An OEM license, once installed, is not legally transferable to another
computer under any circumstances. This is the main reason some people
avoid OEM versions; if the PC dies or is otherwise disposed of (even
stolen), you cannot re-use your OEM license on a new PC. The only
legitimate way to transfer the ownership of an OEM license is to
transfer ownership of the entire PC.

2) Microsoft provides no free support for OEM versions. If you
have any problems that require outside assistance, your only recourse is
to contact the manufacturer/builder of the PC or the vendor of the OEM
license. This would include such issues as lost a Product Key or
replacing damaged installation media. (Microsoft does make allowances
for those instances when you can prove that the OEM has gone out of
business.) This doesn't mean that you can't download patches and
service packs from Microsoft -- just no free telephone or email support
for problems with the OS.

3) An OEM CD cannot be used to perform an upgrade of an earlier
OS, as it was designed to be installed _only_ upon an empty hard drive.
It can still be used to perform a repair installation (a.k.a. an
in-place upgrade) of an existing WinXP installation.

4) If the OEM CD was designed by a specific manufacturer, such as
eMachines, Sony, Dell, Gateway, etc., it will most likely only install
on the same brand of PC, as an additional anti-piracy feature. Further,
such CDs are severely customized to contain only the minimum of device
drivers, and a lot of extra nonsense, that the manufacturer feels
necessary for the specific model of PC for which the CD was designed.
(To be honest, such CDs should _not_ be available on the open market;
but, if you're shopping someplace on-line like eBay, swap meets, or
computer fairs, there's often no telling what you're buying until it's
too late.) The "generic" OEM CDs, such as are manufactured by Microsoft
and sold to small systems builders, don't have this particular problem,
though, and are pretty much the same as their retail counterparts, apart
from the licensing, support, and upgrading restrictions.

So
the full version would be what I would want?


If you don't have a CD for an older, upgrade-qualifying OS, then the
retail full edition is what you need.


--

Bruce Chambers

Help us help you:



You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH
 

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