XP pro crashes during backup

[Anine]

I'm running XP pro with a large shared directory which I
need to back up dialy. I run Nova's NovaBackup for SCSI
drives and schedule a backup daily at 7pm.

The tape drive is an HP AIT 35GB/70GB internal drive,
running off of an Intel SCSI card.

I also run Norton's corporate edition antivirus client on
the server. All service packs, updates, fixes and virus
definitions have been loaded. Our entire network is
scanned for virusses regularly by the anti-virus server.

90% of the time XP pro will crash and reboot the computer
during or after a scheduled backup procedure. After the
computer has rebooted it states that "the system has
recovered from a serious error".

Any ideas? Is it software or hardware related? All the
hardware is still under warranty but I cannot take the
machine off-line to have things replaced and I fear that
this might be the first symptoms of some impending
disaster :\

Anine

 

[CWatters]

Any messages in the System Event Log around the time of the crash?

 

[Anine]

I'm not sure which of these cause anything but I see this
under "system"

Error code 00000024, parameter1 001902fa, parameter2
f48a9fe8, parameter3 f48a9ce8, parameter4 80534de3.

the error occured twice today. just before each crash

Anine

 

[Anine]

I'm not sure which of these cause anything but I see this
under "system"

Error code 00000024, parameter1 001902fa, parameter2
f48a9fe8, parameter3 f48a9ce8, parameter4 80534de3.

the error occured twice today. just before each crash

Anine

 

[CWatters]

Not much to go on there. Anything in the application log?

 

[CWatters]

Someone else reported same error message...

http://www.cygwin.com/ml/cygwin/2002-11/msg01708.html

 

[Guest]

Only thing I see under the application log is an event id
3:

The description for Event ID ( 2 ) in Source (
NovastorSchedulers ) cannot be found. The local computer
may not have the necessary registry information or
message DLL files to display messages from a remote
computer. You may be able to use the /AUXSOURCE= flag to
retrieve this description;

 

[Guest]

Ouch! I'll disable the antivirus client and see whether
the problem disappears (I HOPE!)

Thanx Colin!

 

[CWatters]

For info.. When you look in the logs and double click on the error there is
button you can click to copy the message to the clip board (eg so you can
post the whole thing).