Windows XP XP not strating - keeps looping

[joeyd]

im new here and this is my first post so im not sure if its been asked before

the PC in question is my mother in laws so im not exactly sure how and when this problem started to occur

when i try to start up the PC (XP operating system) it keeps on looping and doesnt enter windows

she doeswnt have a boot disk so im not entirely sure what to do

any advice?

 

[Ian]

Hi Joeyd, welcome to PCR

Are you able to enter Safe mode when the computer boots up, keep tapping F8 during boot and you should get to a menu screen where you can select it.

 

[joeyd]

tried, cant get into safe mode either, tried the other modes as well

 

[Ian]

If it's not possible to access the system at all using safe mode or "last known good config" then you'll need the XP CD to either to a re-install or repair. As long as your mother-in-law still has the license sticker on the PC, then you have the important code needed for a re-install even if the media is missing. You could try asking around to see if anyone has CDs which you can use.

 

[joeyd]

ill see i can get one, thnx