xp issues

[concern]

I have this wierd problem in xp pro. For some reason the
hyperlink in various applications in xp do not work. In
outlook 2002, when the user receive email with a url and
she clicks on the url, nothing happens. In word 2002 on
the same machine I cannot create a hyperlink. Even in
aol, the user cannot click a hyperlink. Has anyone seen
this before. I updated the machine with the latest and
greates patches but nothing seems to work.

 

[Malke]

I have this wierd problem in xp pro. For some reason the
hyperlink in various applications in xp do not work. In
outlook 2002, when the user receive email with a url and
she clicks on the url, nothing happens. In word 2002 on
the same machine I cannot create a hyperlink. Even in
aol, the user cannot click a hyperlink. Has anyone seen
this before. I updated the machine with the latest and
greates patches but nothing seems to work.

What does a scan with a current antivirus program (meaning a version not
later than 2002 and using updated virus definitions) show? Also, remove
spyware with Spybot Search & Destroy from www.security.kolla.de and
Ad-aware from www.lavasoftusa.com. Viruses and/or other malware can
cause hyperlinks to not work. If the machine is clean, look for
information about how to repair hyperlinks on Kelly's excellent site:

http://www.kellys-korner-xp.com/xp_tweaks.htm

Malke