XP Home scroll bar problem

[Dave]

Hi,
my friend is running XP Home (French) and has a problem with scrollbars.
She has 4 users set up with their own seesions but it seems the problem
occurs in all sessions. When they open IE or any window where the contents
does not fit the open window the right scroll bar scrolls down and sticks at
the bottom. It can be pulled up to the top but when released sinks again.
I am thinking it could be a mouse problem. Has anyone seen this please or
have any other suggestions. I recently spent a lot of time cleaning all
traces of malware etc from this PC and installed security software so I do
not think is could be this.
Thanks in advance,
Dave

 

[Elmo]

Hi,
my friend is running XP Home (French) and has a problem with scrollbars.
She has 4 users set up with their own sessions but it seems the problem
occurs in all sessions. When they open IE or any window where the contents
does not fit the open window the right scroll bar scrolls down and sticks at
the bottom. It can be pulled up to the top but when released sinks again.
I am thinking it could be a mouse problem. Has anyone seen this please or
have any other suggestions. I recently spent a lot of time cleaning all
traces of malware etc from this PC and installed security software so I do
not think is could be this.
Thanks in advance,
Dave

The down cursor key could be sticking.

 

[Dave]

The down cursor key could be sticking.

Hi,
thanks, I am asking here to try a new mouse and keyboard. she just
explained that when she selects an Icon on the desktop, before she can open
it, the icon moves to another place.

Thanks,
David

 

[Elmo]

Hi,
thanks, I am asking here to try a new mouse and keyboard. she just
explained that when she selects an Icon on the desktop, before she can open
it, the icon moves to another place.

Thanks,
David

Probably malware then.