XP can't upload

[Guest]

I try to upload pics and camera won't do it. Computer says 'hp120 can't be set up due to Code 19'
What does that mean and how can I fix it? HELP!!!!

 

[John Inzer]

I try to upload pics and camera won't do it. Computer
says 'hp120 can't be set up due to Code 19'. What does
that mean and how can I fix it? HELP!!!!

===========================================
Have you tried HP support?

HP PhotoSmart 120 Digital Camera
http://tinyurl.com/39bn5

According to the following HP support article,
Code 19 indicates that you have the Klez virus:

HP Photosmart Digital Cameras -
Cannot Connect to Image Capture Device
http://tinyurl.com/3g2ka

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John Inzer
Picture It! MVP
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Picture It! Support Center
http://tinyurl.com/2po2o

Digital Image Support Center
http://tinyurl.com/3xxqg