winsock error

[SteveKNOWS]

Ronaldo,

thanks for the info... before i did many of the things listed in the thread
I wanted to go to the source to se if the problem had been solved. I figured
he may have finally come across what solved his problem becasue many of the
things in the thread did not work for him. also in regards to the wireless
card - the xp desk top ( the one NOT connecting " is not using wireless its
hardwired thru the wireless router. i also rewired it directly without the
rounter with still the same results... I will try to restore the web
configuration.. The problem i am having is so similar even including the fact
that i cannot do a system restore... Ill try the web configuration and
hopefuly will get a reply from scootah on if he had had final success.
thanks again.
Steve

 

[Guest]

Sorry I missed earlier thread so forgive me if this was already
suggested:

At a command prompt type

NETSH WINSOCK RESET

and see if that helps.

HTH

 

[SteveKNOWS]

yes someone had suggested that and i had tried it..

i ended up solving the problem. i had a child guard program on the computer
called optenet. it has been active for a year with no problems... it must
have gotten corupt or reacted with the virus i had but i uninstalled it and
then my internet connection worked... thanks everyone!

 

[scootah8]

Never did solve my problem. I have tried everything. I've reset the Winsock,
run malware programs,, done the TCP/IP repair. Nothing works. I called Dell
the other day and they wanted $129 for a one time fix. I don't want to pay
that. I know that it is some kind of virus. Thinking of doing a reformat, but
that may be a project in itself. Getting desperate.

 

[R. McCarty]

Did you try a "Safe Mode with Networking" boot ? Once booted,
check your TCP/IP settings. Ping from your PC to your Access Point
device - then from your PC to your ISP's Gateway address. If those
work then Ping to a site that accepts Ping traffic (DSLReports.Com).

 

[scootah8]

Way over my head. I know how to do a "safe mode with networking" boot, but
the rest of what you said.......way over my head.

 

[R. McCarty]

Sorry, too easy to make assumptions about a poster's skill/experience.

Basically, your computer gets an IP address from your modem or the
router. An IP Address is like a computer's telephone number. Ping is
a tool built into XP that works like tapping someone on the shoulder to
get their attention. Ping sends 3 packets of data to a destination IP (or
computer) and expects that PC to reply back. It's a way to test how
data is being sent/received. Ping can be used to incrementally test data in
steps from your PC to the modem/router, then your ISP's Gateway
address ( where all data goes to be processed ). If those paths work &
get 3 replies then you test from your PC to a site on the Internet. To
see how your computers Network card is configured you use another
XP command called IPConfig from a command prompt window. This
displays the IP Address, Gateway and DNS servers. DNS is what takes
a URL such as http://Microsoft.Com and translates it to it's IP address.

IPConfig:
Click Start, Run (Type) Cmd [Enter]

IPConfig [Enter]

Write down the values returned ( In the form of 192.168.1.1 , your
numbers will likely be different )

Ping:
Click Start, Run (type) Cmd [Enter]

Ping 192.168.1.1

Substitute your IPConfig value for Gateway then repeat for DNS value
If both work, then try Ping DSLReports.Com
*The expected ( or working ) response you want is 0% Loss meaning the
Ping traffic was received and replied to.

 

[Daave]

Since this is too technical for you to troubleshoot (and there is no
shame whatsoever in realizing that), you will probably either have to
pay a professional tech to sort this out for you or perform a clean
install. Rather than have Dell fix this problem, you would be better off
finding a local reputable tech. Stay away from chains!

If you decide to perfrom a clean install (which can be time-consuming),
use this page as a guide:

http://www.windowsxphome.windowsreinstall.com/installxpcdoldhdd/indexfullpage.htm

But before you do, you should make sure all your data is backed up
(either to an external hard drive or CDs or DVDs). You also need to make
sure you have all your hardware drivers becuase you will need to install
them. Hopefully you still have the Dell CD that contains these drivers.
If not, they can be downloaded from here:

http://support.dell.com/support/dow...D=DIM_PNT_P4_8300&os=WW1&osl=en&catid=&impid=

Good luck.

 

[scootah8]

Thanks guys, for all the help. I'm still debating on what to do with my
situation. I think I want to reinstall and start over fresh, but I'm dreading
it! Thanks again......

 

[The Real Truth MVP]

What did they have you do that messed up your Winsock?

 

[scootah8]

They didn't have me do anything that messed up my Winsock. Some sort of virus
did it. Like I said, I reset the Winsock (numerous times) and that will fix
it, BUT only for a few minutes. Then the Winsock is corrupted again. I have
run all the anti virus programs and malware programs I could find, but
nothing is detected. It's a sneaky, awful virus.

 

[Elmo]

They didn't have me do anything that messed up my Winsock. Some sort of virus
did it. Like I said, I reset the Winsock (numerous times) and that will fix
it, BUT only for a few minutes. Then the Winsock is corrupted again. I have
run all the antivirus programs and malware programs I could find, but
nothing is detected. It's a sneaky, awful virus.

A couple of things to try:

- In Internet Options, Connections tab, disable all under "LAN Settings".

- In Internet Options, Programs, Manage Add-ons, disable ant add-on
where you don't have a clear understanding of its purpose. You can
always activate them later.

 

[Ronaldo]

Have you run "Malwarebytes Anti-Malware" or "A Squared Free" to scan for
virus/trojans? Have you scanned with "HijackThis"?.. Have you run an
"Antirootkit" application?, AVG Antirootklit is free and reliable.

You may also need to install a security monitoring program like "ThreatFire
3.5.0" , "Security Process Explorer", or "A Squared Hijack-Free", these type
of applications can be helpfull to detect malicious processes as they act-up
with their funny business while remaining hidden from antivirus
applications.

Also "Microsoft Baseline Security Analyzer" may help determine your security
vulnerabilities so you can take the appropriate measures.


----------------------------------------

 

[Rhonda Lea Kirk Fries]

Use my Remove-it software, it will remove that malware from your
system. It has the Winsock reset command built into it. Choose yes
for all options when prompted. Download it here
http://pcbutts1.com/downloads/tools/tools.htm if the problem is still
there then run my diagnostic tool called whatslivern. That file after
a few seconds, when complete, will generate a log file. That log file
will be saved in the same directory you ran the program from, using
the email link at the bottom of my page send me a copy of that log
file. http://pcbutts1.com/downloads/tools/tools.htm

Before using anything from P.C. Butts, see here:

http://translate.google.co.uk/trans...zin/story/27917275&sl=de&tl=en&hl=en&ie=UTF-8

http://blog.malwareteks.com/pcbutts1-the-saga-continues/

http://www.viruslist.com/en/weblog?weblogid=197597102

http://www.bleepingcomputer.com/securityblog/2006/09/07/pcbutts1what-a-royal-pain-in-the-butt/
http://www.besttechie.net/2006/09/07/pcbutts1-back-at-it/
http://temerc.blogspot.com/2006/09/pcbutts-internet-software-theif.html

I think one of those links may be broken, but the rest are good.

From Butts' Hosts file...

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He blocks respected antimalware sites.