WinMail RunTime Error

[Paul Calcagno]

I've been successfully running Windows Mail under Vista on my Acer Desktop
with 2 Gigs of RAM since January 2008. For the past few months, I
periodically get an error message window pop up from `Microsoft Visuall C++
Runtime Library' as follows: "Runtime Error. Program:C\Program
Files\Winmail\Winmail.exe. The application has requested the Runtime to
terminate in an unusual way. Please contact your mail administrator for
assistance"
At this point all I can do is either select `OK' or X out this message. At
that point Windows Mail shuts down and I have to restart it, at which point
it runs just fine.

Anyone have any ideas why I'm getting this message. I've run a virus scan on
the Application file but no viruses are detected.
Thanks..........Paul C.

 

[Steve Cochran]

The problem could be your antivirus program, most of which don't work well
with Winmail. See point 3 here: www.oehelp.com/OETips.aspx#3

steve

 

[Paul Calcagno]

I don't think my antivirus software (California Associates package supply by
Road Runner) is the culprit since I've been using that since Jan 2008 also.
And I've never had a virus on this computer in almost 2 years. Got any other
ideas for why this Runtime Error keeps coming up? And what the heck is a
Runtime Error?..............Paul C.

 

[Gary VanderMolen]

CA antivirus has not received any reports of incompatibility.
I used it successfully for one year, and only recently switched to
Eset Nod32.

I'm not familiar with your error message. If you don't want to reinstall
Vista, the easiest way to fix the problem is to upgrade to Windows
Live Mail:

http://download.live.com/wlmail

 

[Christina]

Paul,

I am on the Road Runner CA Anti-Virus... Running Vista on an HP Pavilion
Entertainment PC (Laptop)

Since I am here, you can assume correctly that I am having the same issue.
I experience this error when I try to search for messages (Find Message). I
haven't experienced this at any other time, that I can remember.

When are you experiencing the issue?

Christina