WinMail and PDFs

R

Rainald Taesler

Although on my new computer running under Vista Business I have Acrobat
8 Pro, for opening PDFs I use the Reader as the default
program.

When the Reader is set as the standard program, PDF attachments can not
be opened in "Windows Mail".
An error-message appears that no program was associated to this type of
file (recommending to set an association).

Clicking on a PDF in a file manager opens the Reader correctly.

Is there a "know problem"with WinMail?

TIA
Rainald
 
G

Gary VanderMolen

Yes, that's a known bug. Most Windows Mail users cannot open
PDF documents from within WM.

Gary VanderMolen
 
R

Ramesh, MS-MVP

Hi Rainald,

This problem happens if there is no "open" verb in the .PDF file class. Try this:

1. Download FileExtInfo.zip from here:

http://windowsxp.mvps.org/fileextinfo.htm

2. Unzip the utility and extract the files to Desktop.
3. Double-click "FileExtInfo.exe" to run it.
4. Select .PDF file type from the list box
5. Click "View file association report"
6. Copy the contents of the report and include it in your reply.

Related info:

Unable to open .PPS attachments directly from Windows Mail in Windows Vista:
http://www.winhelponline.com/articles/149/1/

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Although on my new computer running under Vista Business I have Acrobat
8 Pro, for opening PDFs I use the Reader as the default
program.

When the Reader is set as the standard program, PDF attachments can not
be opened in "Windows Mail".
An error-message appears that no program was associated to this type of
file (recommending to set an association).

Clicking on a PDF in a file manager opens the Reader correctly.

Is there a "know problem"with WinMail?

TIA
Rainald
 
R

Rainald Taesler

Ramesh, MS-MVP shared these words of wisdom:
1. Download FileExtInfo.zip from here:

http://windowsxp.mvps.org/fileextinfo.htm

2. Unzip the utility and extract the files to Desktop.
3. Double-click "FileExtInfo.exe" to run it.
4. Select .PDF file type from the list box
5. Click "View file association report"
6. Copy the contents of the report and include it in your reply.
Click to expand...

Been there, done that.

Report below.

Thanks a lot
Rainald
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
File association information for [.PDF] file type
Generated by FileExtInfo v2.0 on 26.07.2007 02:20:19

FileExtInfo © 2005-2007 Ramesh Srinivasan.
Homepage: http://www.winhelponline.com
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

[HKEY_CLASSES_ROOT\.PDF]
"Content Type"="application/pdf"
@="AcroExch.Document"

[HKEY_CLASSES_ROOT\.PDF\OpenWithList]
@=""

[HKEY_CLASSES_ROOT\.PDF\OpenWithList\Acrobat.exe]
@=""

[HKEY_CLASSES_ROOT\.PDF\OpenWithList\AcroRd32.exe]
@=""

[HKEY_CLASSES_ROOT\.PDF\PersistentHandler]
@="{F6594A6D-D57F-4EFD-B2C3-DCD9779E382E}"

[HKEY_CLASSES_ROOT\.PDF\ShellEx]

[HKEY_CLASSES_ROOT\.PDF\ShellEx\{8895b1c6-b41f-4c1c-a562-0d564250836f}]
@="{DC6EFB56-9CFA-464D-8880-44885D7DC193}"


[HKEY_CLASSES_ROOT\AcroExch.Document]
@="Adobe Acrobat Document"
"BrowseInPlace"="1"
"EditFlags"=hex:00,00,01,00

[HKEY_CLASSES_ROOT\AcroExch.Document\AcrobatVersion]
@="8.0"

[HKEY_CLASSES_ROOT\AcroExch.Document\CLSID]
@="{B801CA65-A1FC-11D0-85AD-444553540000}"

[HKEY_CLASSES_ROOT\AcroExch.Document\CurVer]
@="AcroExch.Document.7"

[HKEY_CLASSES_ROOT\AcroExch.Document\NotInsertable]
@=""

[HKEY_CLASSES_ROOT\AcroExch.Document\shell]

[HKEY_CLASSES_ROOT\AcroExch.Document\shell\open]

[HKEY_CLASSES_ROOT\AcroExch.Document\shell\open\command]
@="\"C:\\Program Files\\Adobe\\Acrobat 8.0\\Acrobat\\Acrobat.exe\"
\"%1\""

[HKEY_CLASSES_ROOT\AcroExch.Document\shell\print]

[HKEY_CLASSES_ROOT\AcroExch.Document\shell\print\command]
@="\"C:\\Program Files\\Adobe\\Acrobat 8.0\\Acrobat\\Acrobat.exe\" /p
/h \"%1\""

[HKEY_CLASSES_ROOT\AcroExch.Document\shell\printto]

[HKEY_CLASSES_ROOT\AcroExch.Document\shell\printto\command]
@="\"C:\\Program Files\\Adobe\\Acrobat 8.0\\Acrobat\\Acrobat.exe\" /t
\"%1\" \"%2\" \"%3\" \"%4\""

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\F
ileExts\.PDF]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\F
ileExts\.PDF\OpenWithList]
"a"="WinMail.exe"
"MRUList"="echgiadfb"
"b"="acrotray.exe"
"c"="Acrobat.exe"
"d"="TOTALCMD.EXE"
"e"="AcroRd32.exe"
"f"="i_view32.exe"
"g"="WINWORD.EXE"
"h"="fpdisp5a.exe"
"i"="XPSViewer.exe"

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\F
ileExts\.PDF\OpenWithProgids]
"AcroExch.Document"=hex(0):

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\F
ileExts\.PDF\UserChoice]
"Progid"="Applications\\AcroRd32.exe"
 
R

Ramesh, MS-MVP

Open Regedit.exe and navigate to:

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.PDF\UserChoice]

Right-click "UserChoice" and choose "Delete".

Then go to this key:

[HKEY_CLASSES_ROOT\AcroExch.Document\shell]

Double-click (default) and type "open" as its Value data.

Close Regedit.exe

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


1. Download FileExtInfo.zip from here:

http://windowsxp.mvps.org/fileextinfo.htm

2. Unzip the utility and extract the files to Desktop.
3. Double-click "FileExtInfo.exe" to run it.
4. Select .PDF file type from the list box
5. Click "View file association report"
6. Copy the contents of the report and include it in your reply.
Click to expand...

Been there, done that.

Report below.

Thanks a lot
Rainald
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
File association information for [.PDF] file type
Generated by FileExtInfo v2.0 on 26.07.2007 02:20:19

FileExtInfo © 2005-2007 Ramesh Srinivasan.
Homepage: http://www.winhelponline.com
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

[HKEY_CLASSES_ROOT\.PDF]
"Content Type"="application/pdf"
@="AcroExch.Document"

[HKEY_CLASSES_ROOT\.PDF\OpenWithList]
@=""

[HKEY_CLASSES_ROOT\.PDF\OpenWithList\Acrobat.exe]
@=""

[HKEY_CLASSES_ROOT\.PDF\OpenWithList\AcroRd32.exe]
@=""

[HKEY_CLASSES_ROOT\.PDF\PersistentHandler]
@="{F6594A6D-D57F-4EFD-B2C3-DCD9779E382E}"

[HKEY_CLASSES_ROOT\.PDF\ShellEx]

[HKEY_CLASSES_ROOT\.PDF\ShellEx\{8895b1c6-b41f-4c1c-a562-0d564250836f}]
@="{DC6EFB56-9CFA-464D-8880-44885D7DC193}"


[HKEY_CLASSES_ROOT\AcroExch.Document]
@="Adobe Acrobat Document"
"BrowseInPlace"="1"
"EditFlags"=hex:00,00,01,00

[HKEY_CLASSES_ROOT\AcroExch.Document\AcrobatVersion]
@="8.0"

[HKEY_CLASSES_ROOT\AcroExch.Document\CLSID]
@="{B801CA65-A1FC-11D0-85AD-444553540000}"
 
R

Rainald Taesler

Ramesh, MS-MVP shared these words of wisdom:
Open Regedit.exe and navigate to:
.
Close Regedit.exe
Click to expand...

I'm sorry, Ramesh, I was to quick with my last posting.

The error-message does no longer appear.
But the attachment is opened with *ACROBAT*.
The *Reader only pops up when when it's open.

What else could be done?

Rainald
 
R

Ramesh, MS-MVP

Hi Rainald,

As I'm leaving for a vacation, I'll respond to this on Tuesday.

Meanwhile, if you wish to revert back to the original setting ("Acrobat Reader"), you may use the "Default Programs" tool in Vista, or merge the REG file.

- - -
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.PDF\UserChoice]
"Progid"="Applications\\AcroRd32.exe"

- - -

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Open Regedit.exe and navigate to:
.
Close Regedit.exe
Click to expand...

I'm sorry, Ramesh, I was to quick with my last posting.

The error-message does no longer appear.
But the attachment is opened with *ACROBAT*.
The *Reader only pops up when when it's open.

What else could be done?

Rainald
 
R

Rainald Taesler

Thanks a lot for your continuous support, Ramesh!

Ramesh, MS-MVP shared these words of wisdom:
As I'm leaving for a vacation, I'll respond to this on Tuesday.
Click to expand...
Meanwhile, if you wish to revert back to the original setting
("Acrobat Reader"), you may use the "Default Programs" tool in
Vista, or merge the REG file.
.
.
Click to expand...
This brings back the old behaviour:
- files clicked in the file-manager open in the Reader,
- WinMail can not the attachment and comes up with the error message.

When
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\F
ileExts\.PDF\UserChoice]
is missing (deleted), as explained, Acrobat comes up and if the Reader
is open, the Reader comes up with the attachment.
The same behaviour when opening a PDF in a file-manager.

Thanks again
Rainald
 
R

Ramesh, MS-MVP

Rainald,

In this key:

HKEY_CLASSES_ROOT\AcroExch.Document\Shell\Open\Command

Try changing the (default) value data to:

"C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe" "%1"

(Note: The above path applies if you have Acrobat Reader version 8.0 installed.)

Also, delete the "UserChoice" registry key as explained in my earlier mail.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Thanks a lot for your continuous support, Ramesh!

Ramesh, MS-MVP shared these words of wisdom:
As I'm leaving for a vacation, I'll respond to this on Tuesday.
Click to expand...
Meanwhile, if you wish to revert back to the original setting
("Acrobat Reader"), you may use the "Default Programs" tool in
Vista, or merge the REG file.
.
.
Click to expand...
This brings back the old behaviour:
- files clicked in the file-manager open in the Reader,
- WinMail can not the attachment and comes up with the error message.

When
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\F
ileExts\.PDF\UserChoice]
is missing (deleted), as explained, Acrobat comes up and if the Reader
is open, the Reader comes up with the attachment.
The same behaviour when opening a PDF in a file-manager.

Thanks again
Rainald
 
R

Rainald Taesler

Thanks for staying with me, Ramesh.
Done as being told.

The situation is exactly the same as before :-( :-(

Rainald

Ramesh, MS-MVP shared these words of wisdom:
Rainald,

In this key:

HKEY_CLASSES_ROOT\AcroExch.Document\Shell\Open\Command

Try changing the (default) value data to:

"C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe" "%1"

(Note: The above path applies if you have Acrobat Reader version 8.0
installed.)

Also, delete the "UserChoice" registry key as explained in my
earlier mail.

As I'm leaving for a vacation, I'll respond to this on Tuesday.
Click to expand...
Meanwhile, if you wish to revert back to the original setting
("Acrobat Reader"), you may use the "Default Programs" tool in
Vista, or merge the REG file.
.
.
Click to expand...
This brings back the old behaviour:
- files clicked in the file-manager open in the Reader,
- WinMail can not the attachment and comes up with the error message.

When
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\F
ileExts\.PDF\UserChoice]
is missing (deleted), as explained, Acrobat comes up and if the
Reader
is open, the Reader comes up with the attachment.
The same behaviour when opening a PDF in a file-manager.

Thanks again
Rainald
Click to expand...
 
R

Ramesh, MS-MVP

Rainald,

May be you need to change the (default) value data here, as well.

[HKEY_CLASSES_ROOT\AcroExch.Document.7\shell\open\command]

And, make sure you backup the key (by exporting it to a REG file) before modifying the contents.


--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Thanks for staying with me, Ramesh.
Done as being told.

The situation is exactly the same as before :-( :-(

Rainald

Ramesh, MS-MVP shared these words of wisdom:
Rainald,

In this key:

HKEY_CLASSES_ROOT\AcroExch.Document\Shell\Open\Command

Try changing the (default) value data to:

"C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe" "%1"

(Note: The above path applies if you have Acrobat Reader version 8.0
installed.)

Also, delete the "UserChoice" registry key as explained in my
earlier mail.

As I'm leaving for a vacation, I'll respond to this on Tuesday.
Click to expand...
Meanwhile, if you wish to revert back to the original setting
("Acrobat Reader"), you may use the "Default Programs" tool in
Vista, or merge the REG file.
.
.
Click to expand...
This brings back the old behaviour:
- files clicked in the file-manager open in the Reader,
- WinMail can not the attachment and comes up with the error message.

When
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\F
ileExts\.PDF\UserChoice]
is missing (deleted), as explained, Acrobat comes up and if the
Reader
is open, the Reader comes up with the attachment.
The same behaviour when opening a PDF in a file-manager.

Thanks again
Rainald
Click to expand...
 
R

Rainald Taesler

Ramesh, MS-MVP shared these words of wisdom:

Thanks once more for your assistance.
May be you need to change the (default) value data here, as well.
[HKEY_CLASSES_ROOT\AcroExch.Document.7\shell\open\command]
Click to expand...

I had tries this one before. But the results were as before.

Meanwhile I've got it. Hurrah!
In WinMail as well as when opening a PDF by double-clicking the Reader
comes up.
In case Acrobat is open, Wimail as well as opening a document calls
Acrobat.

Thanks a million for your continuous efforts

Rainald
P.S. As a feedback the relevant settings:
a) "UserChoice" deleted in
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\F
ileExts\.pdf]

b) Reader set as application in
aa)
[HKEY_CLASSES_ROOT\AcroExch.Document\shell\open\command]
@="\"C:\\Program Files\\Adobe\\Reader 8.0\\Reader\\AcroRd32.exe\"
\"%1\""

bb)
[HKEY_CLASSES_ROOT\AcroExch.Document.7\shell\Open\command]
@="\"C:\\Program Files\\Adobe\\Reader 8.0\\Reader\\AcroRd32.exe\"
\"%1\""
 
R

Ramesh, MS-MVP

You're welcome, Rainald.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Ramesh, MS-MVP shared these words of wisdom:

Thanks once more for your assistance.
May be you need to change the (default) value data here, as well.
[HKEY_CLASSES_ROOT\AcroExch.Document.7\shell\open\command]
Click to expand...

I had tries this one before. But the results were as before.

Meanwhile I've got it. Hurrah!
In WinMail as well as when opening a PDF by double-clicking the Reader
comes up.
In case Acrobat is open, Wimail as well as opening a document calls
Acrobat.

Thanks a million for your continuous efforts

Rainald
P.S. As a feedback the relevant settings:
a) "UserChoice" deleted in
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\F
ileExts\.pdf]

b) Reader set as application in
aa)
[HKEY_CLASSES_ROOT\AcroExch.Document\shell\open\command]
@="\"C:\\Program Files\\Adobe\\Reader 8.0\\Reader\\AcroRd32.exe\"
\"%1\""

bb)
[HKEY_CLASSES_ROOT\AcroExch.Document.7\shell\Open\command]
@="\"C:\\Program Files\\Adobe\\Reader 8.0\\Reader\\AcroRd32.exe\"
\"%1\""
 

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