Windows xp security

[tony chiha]

The problem is that I cannot get into msn to read my e-mail. After I enter a
valid password and username the page will not open. Also when I wanted to
upgrade my drivers, I get a message saying that my security will not allow
them to open the page.
Obviously, there is a block somewhere in my computer.
I had Zone alarm installed, so I uninstalled it, then I went thru all the
settings for connections and security in control panel, set them to
default........but the problem is still there.
obviously the block is somewhere in the registry or somewhere else.
I will be very grateful if someone advises me where to look and find the
block so that I can remove it.
Tony.

 

[Michael Solomon \(MS-MVP-Windows Shell/User\)]

Reinstalling XP won't resolve the issue. Something I failed to mention and
I'm not sure whether or not you've tried this amidst everything else that
you've done but you also need to clear the IE cache. Open Internet
Explorer, go to Tools, select Internet Options, on the general tab, click
delete cookies, delete files (be sure to accept the option to delete all
offline content, then click clear history.

If you've done all the right things as you've mentioned, and you are still
having the problem and have not cleared the cache, then previous instances
of attempts to access secure sites can block access. Also, you mentioned
having removed Zone Alarm, are you sure you got it all. I believe they have
instructions at the Zone Labs web site, www.zonelabs.com for full and proper
removal of Zone Alarm. Sometimes remnants of Zone Alarm after a removal can
block access.

Also, be sure the XP firewall is turned off. Open Network Connections in
Control Panel or "Connect to" if it appears on your start menu. Right click
your Internet Connection, select properties, go to the advanced tab and
remove the check from "Protect my computer...."

If it's not checked or you uncheck it and still have an issue, try the
following links for additional help and suggestions:
http://www.mvps.org/inetexplorer/answers2.htm#secure_sites
http://www.mvps.org/inetexplorer/answers.htm#dns

 

[Michael Solomon \(MS-MVP-Windows Shell/User\)]

Reinstalling XP won't resolve the issue. Something I failed to mention and
I'm not sure whether or not you've tried this amidst everything else that
you've done but you also need to clear the IE cache. Open Internet
Explorer, go to Tools, select Internet Options, on the general tab, click
delete cookies, delete files (be sure to accept the option to delete all
offline content, then click clear history.

If you've done all the right things as you've mentioned, and you are still
having the problem and have not cleared the cache, then previous instances
of attempts to access secure sites can block access. Also, you mentioned
having removed Zone Alarm, are you sure you got it all. I believe they have
instructions at the Zone Labs web site, www.zonelabs.com for full and proper
removal of Zone Alarm. Sometimes remnants of Zone Alarm after a removal can
block access.

Also, be sure the XP firewall is turned off. Open Network Connections in
Control Panel or "Connect to" if it appears on your start menu. Right click
your Internet Connection, select properties, go to the advanced tab and
remove the check from "Protect my computer...."

If it's not checked or you uncheck it and still have an issue, try the
following links for additional help and suggestions:
http://www.mvps.org/inetexplorer/answers2.htm#secure_sites
http://www.mvps.org/inetexplorer/answers.htm#dns