D
David
About two weeks ago, my old computer (600MHZ P3, 640M RAM,
Updated from 98SE to XP Pro 2 years ago) began to shut
down while booting and the system reached the Windows XP
logo. At the time, I always updated the Windows, Office,
and Norton Internet Security 2004 religiously. I have
formated the hard drive several times, but Windows XP will
not load. The installation fails between the 22 to 29
minute mark while creating Start Menu items. I reloaded
Window 98SE and the computer works flawlessly. I decided
to purchase a new computer (3.4GHZ Enhanced P4, 2G RAM,
OEM load of Windows XP Pro from Dell). I received the
computer on Saturday and it has already died like the
first (reboots when the boot cycle reaches the Windows XP
logo). Before I even connected the computer to the
internet, I used my Windows 98SE computer to download all
of the Windows patches. I purchased Mcafee Internet
Security Suite V6.0. The only other items that I
installed on the new computer was Office 2003 Pro, my HP
Photosmart 1115 printer, and a Microsoft Optical track
ball. I find in extremely ironic that both computers
automatically reboot when the reach the Windows XP logo of
the boot cycle. I am connected to the internet via
Adelphia Powerlink cable modem and I have a US Robotics
8003 broadband router installed. I have spent several
hours on the phone with Windows technical support, but
they either don't care or don't know. They keep telling
me that this is a hardware related problem, but I can load
Windows 98SE without problems. I am aware of the FAT32
and NTFS difference in the operating systems. Both
computers are using Maxtor hard-drives, but the Maxtor
utilities state that there are no problems with the hard-
drives. Does anyone have suggestions as to what the
problem could be>
..
Updated from 98SE to XP Pro 2 years ago) began to shut
down while booting and the system reached the Windows XP
logo. At the time, I always updated the Windows, Office,
and Norton Internet Security 2004 religiously. I have
formated the hard drive several times, but Windows XP will
not load. The installation fails between the 22 to 29
minute mark while creating Start Menu items. I reloaded
Window 98SE and the computer works flawlessly. I decided
to purchase a new computer (3.4GHZ Enhanced P4, 2G RAM,
OEM load of Windows XP Pro from Dell). I received the
computer on Saturday and it has already died like the
first (reboots when the boot cycle reaches the Windows XP
logo). Before I even connected the computer to the
internet, I used my Windows 98SE computer to download all
of the Windows patches. I purchased Mcafee Internet
Security Suite V6.0. The only other items that I
installed on the new computer was Office 2003 Pro, my HP
Photosmart 1115 printer, and a Microsoft Optical track
ball. I find in extremely ironic that both computers
automatically reboot when the reach the Windows XP logo of
the boot cycle. I am connected to the internet via
Adelphia Powerlink cable modem and I have a US Robotics
8003 broadband router installed. I have spent several
hours on the phone with Windows technical support, but
they either don't care or don't know. They keep telling
me that this is a hardware related problem, but I can load
Windows 98SE without problems. I am aware of the FAT32
and NTFS difference in the operating systems. Both
computers are using Maxtor hard-drives, but the Maxtor
utilities state that there are no problems with the hard-
drives. Does anyone have suggestions as to what the
problem could be>
..