Windows XP Installation Problem

G

Guest

I can not install nor update my computer after installing Win XP SP2. I am
at a loss.



Diagnostic Report (1.7.0039.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Detailed Status: N/A
Cached / Grace status: N/A, N/A
Windows Product Key: *****-*****-7XHJK-BF3WY-BV448
Windows Product Key Hash: 0al7KF0PQcCLLaqtYiKbUg3KmGw=
Windows Product ID: 76487-023-6885276-22342
Windows Product ID Type: 5
CSVLK Server: N/A
CSVLK PID: N/A
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010100.2.0.pro
ID: {E2D27D56-21D1-490D-AEA5-0FD95469C6E3}(3)
Is Admin: Yes
Commit / Reboot / BRT: N/A, N/A, N/A
WGA Version: Registered, 1.7.36.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic:
025D1FF3-171-1_BB5C1257-89-80070005_78155E4D-216-80070005
Resolution Status: N/A

Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: Failed to retrieve file version. - 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2993-80070002

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\WINDOWS\system32\winlogon.exe
File Mismatch: C:\WINDOWS\system32\licdll.dll
File Mismatch: C:\WINDOWS\system32\ntoskrnl.exe
File Mismatch: C:\WINDOWS\system32\ntdll.dll
File Mismatch: C:\WINDOWS\system32\kernel32.dll
File Mismatch: C:\WINDOWS\system32\crypt32.dll
File Mismatch: C:\WINDOWS\system32\advapi32.dll
File Mismatch: C:\WINDOWS\system32\setupapi.dll
File Mismatch: C:\WINDOWS\system32\oembios.bin
File Mismatch: C:\WINDOWS\system32\oembios.dat
File Mismatch: C:\WINDOWS\system32\oembios.sig
File Mismatch: C:\WINDOWS\system32\syssetup.dll

Other data-->
Office Details:
<GenuineResults><MachineData><UGUID>{E2D27D56-21D1-490D-AEA5-0FD95469C6E3}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BV448</PKey><PID>76487-023-6885276-22342</PID><PIDType>5</PIDType><SID>S-1-5-21-842925246-1336601894-725345543</SID><SYSTEM><Manufacturer>To
Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By
O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends
Inc.</Manufacturer><Version>080009 </Version><SMBIOSVersion major="2"
minor="3"/><Date>20030820000000.000000+000</Date></BIOS><HWID>1834326F01846072</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
Standard
Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>

<Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>
 
G

Guest

Thier is a hotfix for that,its kb922582 Thiers also,kb885894 I'd start
with the later.
 

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