product key updater fails with error 0x800402c9

G

Guest

Have just purchased second user laptop. VLK showing blocked. COA shows
different number to that detected so tried to update key through tool.
downloaded tool and ran then fails, with message ".......the system may be
low on space.....error:0x800402c9." 50gigs space free on drive, tried
closing all apps and windows, no success

Can you assist in my updating my product key

Thank you

diognostic tool results:

Diagnostic Report (1.7.0039.0):
-----------------------------------------
WGA Data-->
Validation Status: Blocked VLK
Detailed Status: N/A
Cached / Grace status: N/A, N/A
Windows Product Key: *****-*****-PY6BX-K24PJ-TWT6M
Windows Product Key Hash: gBNdtaXuo+0yYWQ2vJRYtwUVPx0=
Windows Product ID: 55274-643-7213323-23046
Windows Product ID Type: 1
CSVLK Server: N/A
CSVLK PID: N/A
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.2.0.pro
ID: {76B6A927-3C6B-4529-92D1-B71555900EC8}(3)
Is Admin: Yes
Commit / Reboot / BRT: N/A, N/A, N/A
WGA Version: Registered, 1.7.36.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/A

Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 114 Blocked VLK 2
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-171-1

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control:
Active scripting:
Script ActiveX controls marked as safe for scripting:

File Scan Data-->

Other data-->
Office Details:
<GenuineResults><MachineData><UGUID>{76B6A927-3C6B-4529-92D1-B71555900EC8}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-TWT6M</PKey><PID>55274-643-7213323-23046</PID><PIDType>1</PIDType><SID>S-1-5-21-1708537768-1614895754-725345543</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Tecra
M3</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>Version
1.40</Version><SMBIOSVersion major="2"
minor="3"/><Date>20051115******.******+***</Date></BIOS><HWID>DBE03A07018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT
Standard
Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>
<Software><Office><Result>114</Result><Products><Product
GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft
Office Professional Edition
2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57348</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults>



Can you assist in my updating my product key

Thank you
 
R

Rock

Have just purchased second user laptop. VLK showing blocked. COA shows
different number to that detected so tried to update key through tool.
downloaded tool and ran then fails, with message ".......the system may be
low on space.....error:0x800402c9." 50gigs space free on drive, tried
closing all apps and windows, no success

Can you assist in my updating my product key

<snip>

Best to post to a WGA forum.
http://forums.microsoft.com/Genuine/ShowForum.aspx?ForumID=442&SiteID=25
 

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