Validation Fails

B

barrowhill

This is really annoying..........

Just popped round to friends house because he has a continual update i.e
even though this indicates it has been installed 8 times he still gets auto
notification and it gets installed every time he powers off.

Decided that problem may be corrupt file so decided to download fullfile
version of update .....KB967715........ Before allowed to do this, validation
required and the WGA file was indicated as needed to be downloaded before it
could do so (?). OK , no problem as this 3-4 year PC Dell Dimension 3100C
has valid Windows XP Home Edition installed by Dell. All updates have been
previously installed but this one is only one giving continual notification.

Why then am I amazed that this validation has failed !!!!!??????.

I've downloaded and run MGAdiag ..........report follows. Why is it showing
"Blocked PID" ?.

Diagnostic Report (1.9.0006.1):
-----------------------------------------
WGA Data-->
Validation Status: Blocked PID
Validation Code: 11
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-XQ2CX-2PW33-HHHFT
Windows Product Key Hash: liWJvN6s0sMtcrL0U7frjIv6jf0=
Windows Product ID: 76477-OEM-2162012-47914
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010300.3.0.hom
ID: {C96B41AD-BAB1-4F80-B675-423C731F964F}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A
Version: N/A

WGA Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.7.18.5
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: Microsoft
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
OGA Version: Registered, 1.6.28.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-230-1

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details:
<GenuineResults><MachineData><UGUID>{C96B41AD-BAB1-4F80-B675-423C731F964F}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HHHFT</PKey><PID>76477-OEM-2162012-47914</PID><PIDType>3</PIDType><SID>S-1-5-21-2443960318-1740399802-1579865453</SID><SYSTEM><Manufacturer>Dell
Inc. </Manufacturer><Model>Dell DC051
</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.
</Manufacturer><Version>A02</Version><SMBIOSVersion major="2"
minor="3"/><Date>20060405000000.000000+000</Date></BIOS><HWID>B27431470184406D</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT
Standard
Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell
Dimension DC051</name><model></model></SBID><OEM/><GANotification><File
Name="WgaTray.exe" Version="1.7.18.5"/><File Name="WgaLogon.dll"
Version="1.7.18.5"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product
GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft
Office Professional Edition
2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57690</Pid><PidType>14</PidType></Product></Products><Applications><App
Id="15" Version="11" Result="114"/><App Id="16" Version="11"
Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19"
Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App
Id="1B" Version="11" Result="114"/><App Id="44" Version="11"
Result="114"/></Applications></Office></Software></GenuineResults>

Licensing Data-->
N/A

HWID Data-->
N/A

OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1A925:Dell Inc|1A925:Microsoft Corporation
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

OEM Activation 2.0 Data-->
N/A

As stated, this is a genuine copy of XP how do I resolve this issue ????
 
R

R. McCarty

The validation is always subject to failure. There are all kinds of people
who use Key Generators to try and come up with a "Valid" Product ID.
It's possible that the OEM key has been used by someone who generated
the same key as on the PC's OEM label. Beyond that it's possible
that someone actually copied the key from the PC label and used it. To
resolve it you'll have to contact Microsoft and explain the situation.
 
C

Carey Frisch [MVP]

Create a post in the WGA Forum and include the full MGA diagnostic report.
A WGA expert will help you out.
http://social.microsoft.com/Forums/en-US/category/genuine/


This is really annoying..........

Just popped round to friends house because he has a continual update i.e
even though this indicates it has been installed 8 times he still gets auto
notification and it gets installed every time he powers off.

Decided that problem may be corrupt file so decided to download fullfile
version of update .....KB967715........ Before allowed to do this, validation
required and the WGA file was indicated as needed to be downloaded before it
could do so (?). OK , no problem as this 3-4 year PC Dell Dimension 3100C
has valid Windows XP Home Edition installed by Dell. All updates have been
previously installed but this one is only one giving continual notification.

Why then am I amazed that this validation has failed !!!!!??????.

I've downloaded and run MGAdiag ..........report follows. Why is it showing
"Blocked PID" ?.

Diagnostic Report (1.9.0006.1):
-----------------------------------------
WGA Data-->
Validation Status: Blocked PID
Validation Code: 11
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-XQ2CX-2PW33-HHHFT
Windows Product Key Hash: liWJvN6s0sMtcrL0U7frjIv6jf0=
Windows Product ID: 76477-OEM-2162012-47914
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010300.3.0.hom
ID: {C96B41AD-BAB1-4F80-B675-423C731F964F}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A
Version: N/A

WGA Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.7.18.5
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: Microsoft
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
OGA Version: Registered, 1.6.28.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-230-1

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details:
<GenuineResults><MachineData><UGUID>{C96B41AD-BAB1-4F80-B675-423C731F964F}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HHHFT</PKey><PID>76477-OEM-2162012-47914</PID><PIDType>3</PIDType><SID>S-1-5-21-2443960318-1740399802-1579865453</SID><SYSTEM><Manufacturer>Dell
Inc. </Manufacturer><Model>Dell DC051
</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.
</Manufacturer><Version>A02</Version><SMBIOSVersion major="2"
minor="3"/><Date>20060405000000.000000+000</Date></BIOS><HWID>B27431470184406D</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT
Standard
Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell
Dimension DC051</name><model></model></SBID><OEM/><GANotification><File
Name="WgaTray.exe" Version="1.7.18.5"/><File Name="WgaLogon.dll"
Version="1.7.18.5"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product
GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft
Office Professional Edition
2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57690</Pid><PidType>14</PidType></Product></Products><Applications><App
Id="15" Version="11" Result="114"/><App Id="16" Version="11"
Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19"
Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App
Id="1B" Version="11" Result="114"/><App Id="44" Version="11"
Result="114"/></Applications></Office></Software></GenuineResults>

Licensing Data-->
N/A

HWID Data-->
N/A

OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1A925:Dell Inc|1A925:Microsoft Corporation
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

OEM Activation 2.0 Data-->
N/A

As stated, this is a genuine copy of XP how do I resolve this issue ????
 
B

barrowhill

Gents,

Thanks for your replies contents of which are noted. I'll post to WGA forum
 

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