windows xp crash

[Frances Meyers]

Several weeks ago, I downloaded service pack 3. The next day I installed
WordPerfect office x3. My system crashed and I had to take it Fry's for a
complete reinstallation of the OS. Now I am afraid to update to service pack
3. I reinstalled my old wp 12. I am still scratching my head. What happened?

 

[Shenan Stanley]

Several weeks ago, I downloaded service pack 3. The next day I
installed WordPerfect office x3. My system crashed and I had to
take it Fry's for a complete reinstallation of the OS. Now I am
afraid to update to service pack 3. I reinstalled my old wp 12. I am still
scratching my head. What
happened?

If it was working fine between Service Pack 3 installation and 'the next
day' when you installed WordPerfect Office... I don't believe your problem
was SP3.

 

[Bill in Co.]

Unless there is a potential clash between Wordperfect Office x3 and SP3.
But admitedly, that sounds like a long shot.