Windows Update sites blank screens

[Guest]

Hello,

Whenever I try to log into ANY of the Windows Update sites (WU, Microsoft
Update, etc.), all that I get is a blank white screen and the word "Done"
down in the lower left hand corner. It's been this way for a very long time
now, and I'm afraid that I'm missing some critical updates.

Does anyone have a solution for this? I've tried things before suggested
from this group, but nothing has worked.

Thanks,
mdvbilt

 

[JS]

This happens to me on occasion but not with the update site. What I do is to
press the F5 key to force a refresh/download.

JS

 

[PA Bear]

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/?kbid=906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/?scid=ph;en-us;6527

2. You cannot install some updates or programs
http://support.microsoft.com/default.aspx?scid=kb;en-us;822798

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
associated with the download/install.

How to read the Windowsupdate.log file:
http://support.microsoft.com/?kbid=902093

3b. Compare errors to those listed here:
http://inetexplorer.mvps.org/archive/windows_update_codes.htm and/or go to
http://windowsupdate.microsoft.com > click on Help and Support link in left
pane > Solve problems on your own.

4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm

5. Windows Update-specific newsgroup:
news://msnews.microsoft.com/mi­crosoft.public.windowsupdate

Archive of Windows Update newsgroup:
http://groups-beta.google.com/group/microsoft.public.windowsupdate

 

[antioch]

The way updates have been received over the last 6-7 weeks, you may be one
of the lucky ones having not downloaded.
If you want to look before you download, read some of the threads in
general/newusers and basic - do a find on updates, WGA, and KB numbers and
you will see some of the hassle some have been going through.
With reference to the WGA, it will discover if your WIN OS is genuine or
not.
Rgds
Antioch

 

[Guest]

Register JSCRIPT.DLL
Click Start, Choose Run.
In the Run box, type regsvr32 jscript.dll
Click OK.

You may also need to re-register the mshtml.dll

Security or Internet acceleration software, such as AtGuard by WRQ or Trend
Micro's PC-cillin by Trend Micro, may prevent the page from displaying
correctly