Windows Update gives me the message "Install the ActiveX control..

[Guest]

Unfortunately, my Internet Explorer web browser seems to no have an
information toolbar and so I have no way to install the ActiveX control
needed for using windows update. Please help!!

Best Regards,

(e-mail address removed)(NoSpamPlease)

 

[Wesley Vogel]

When trying to access the Windows Update site, you see an Administrators
only error. The text reads: Your current security settings prohibit running
ActiveX controls

Problem description
This error may occur if the Internet Explorer settings are preventing
ActiveX controls from running.

Resolutions
Enable ActiveX controls in Internet Explorer
1. Start Internet Explorer.
2. On the Tools menu, click Internet Options.
3. Select the Security tab.
4. Select the Internet Web zone icon.
5. To adjust the security level, click Default Level.
6. Click Apply, and then click OK.
7. Try Windows Update again.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Guest]

I tried this and many other things to no avail. Windows update still does
not work. Also, no matter what the settings, internet explorer's information
toolbar remains totally nonfunctional. Thanks a lot for your efforts

 

[Ramesh, MS-MVP]

James,

Try adding the following URLs to the Trusted Zone in Internet Explorer. See
section "Step 3: Add the Windows Update Web site and the Microsoft Update
Web site to the Trusted Sites list" in the following article:

http://support.microsoft.com/?id=836941#XSLTH4134121123120121120120

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com

 

[nigel699]

"Hi James,
I've got the same problem, I've had the advice about launching Active
but it's impossible without the option on the information bar. Th
information Bar is also missing off my version of Explorer and I'v
spent days trying to download remedies.
This is driving me nuts. One moment everything was fine then when
deleated some unwanted spyware the right click 'options' to instal
ActiveX, along with ActiveX disappeared resulting in a lack of acces
to flash movies etc.
nigel699"