Windows Media Maker Crashes - Help Needed

[sparkfish]

I have used Windows movie maker, on this computer about a year ago and it was
OK
I have now bought a new Camera ( Fuji s5700) and Microsoft have updated my
software automatically to WMM V2.0
Now windows MM2 will load videos into the story line but often crashes for
no reason ( that is it shuts off and I get returned to my desktop - it does
not hang)
It mostly happens when I try to add a still image into the project - though
I am sure it does it at random also
I am not trying to load huge files most are only a couple of minutes maximum
and there are about 4 in the project.

I have looked every whereand tried every thing.. I can think of

 

[John Inzer]

I have used Windows movie maker, on this computer about a year ago
and it was OK
I have now bought a new Camera ( Fuji s5700) and Microsoft have
updated my software automatically to WMM V2.0
Now windows MM2 will load videos into the story line but often
crashes for no reason ( that is it shuts off and I get returned to my
desktop - it does not hang)
It mostly happens when I try to add a still image into the project -
though I am sure it does it at random also
I am not trying to load huge files most are only a couple of minutes
maximum and there are about 4 in the project.

===================================
You have MM version 2.0? Have you installed
WinXP SP2? This should have upgraded
Movie Maker to version 2.1.

Maybe the following info will offer some ideas:

Try converting your .jpgs to Windows Bitmaps
[.bmp} before importing them into Movie Maker.

File type compatibility with Movie Maker
http://tinyurl.com/v8tee
or
http://www.myvideoproblems.com/Tutorials/MovieMaker/File_type_compatibility.htm

Some users have reported problems
after installing IE7. If this applies to your
situation ...uninstalling IE7 may be worth
a try.

(927177) How to uninstall Internet Explorer 7
http://support.microsoft.com/kb/927177/en-us

I've also seen a report that disabling the
ffdshow codec could be the fix. To accomplish
this...open Movie Maker and go to...Tools /
Options / Compatibility tab...Uncheck...
ffdshow / OK.

===
(You can disable ffdshow with this command:
regsvr32.exe /u "C:\Program Files\ffdshow\ffdshow.ax"
After running that command, the regular
DivX/XviD codecs will be used instead of ffdshow.
You can enable ffdshow again with this command:
regsvr32.exe "C:\Program Files\ffdshow\ffdshow.ax" )
===

More info:

Movie Maker 2 Crashes and Hangs
http://tinyurl.com/bqgyx

Movie Maker always has to close
http://tinyurl.com/fw76b
or...
http://groups.google.com/group/microsoft.public.windowsxp.moviemaker/msg/ae88267a9e023836


--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[sparkfish]

===================================
You have MM version 2.0? Have you installed
WinXP SP2? This should have upgraded
Movie Maker to version 2.1.

Maybe the following info will offer some ideas:

Try converting your .jpgs to Windows Bitmaps
[.bmp} before importing them into Movie Maker.

File type compatibility with Movie Maker
http://tinyurl.com/v8tee
or
http://www.myvideoproblems.com/Tutorials/MovieMaker/File_type_compatibility.htm

Some users have reported problems
after installing IE7. If this applies to your
situation ...uninstalling IE7 may be worth
a try.

(927177) How to uninstall Internet Explorer 7
http://support.microsoft.com/kb/927177/en-us

I've also seen a report that disabling the
ffdshow codec could be the fix. To accomplish
this...open Movie Maker and go to...Tools /
Options / Compatibility tab...Uncheck...
ffdshow / OK.

===
(You can disable ffdshow with this command:
regsvr32.exe /u "C:\Program Files\ffdshow\ffdshow.ax"
After running that command, the regular
DivX/XviD codecs will be used instead of ffdshow.
You can enable ffdshow again with this command:
regsvr32.exe "C:\Program Files\ffdshow\ffdshow.ax" )
===

More info:

Movie Maker 2 Crashes and Hangs
http://tinyurl.com/bqgyx

Movie Maker always has to close
http://tinyurl.com/fw76b
or...
http://groups.google.com/group/microsoft.public.windowsxp.moviemaker/msg/ae88267a9e023836


--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk
THANK YOU VERY MUCH FOR YOUR RESPONCE

I will try some of the things

I am running XP Home , I have installed sp2 and have automatic updated
turned on

If I get to disabling the ffdshow bit I may need some help
It looks like a DOS command and I do not know how to do that ( I did when I
run MS DOS m/c!)

 

[John Inzer]

I am running XP Home , I have installed sp2 and have automatic updated
turned on

===========================
Open Movie Maker and go to...Help / About...
it should say:
Windows Movie Maker Version 2.1.4026.0

That is the latest version for WinXP.
============================

If I get to disabling the ffdshow bit I may need some help
It looks like a DOS command and I do not know how to do that ( I did
when I run MS DOS m/c!)

============================
If you have ffdshow.ax...you can open Movie Maker...
and go to...Tools / Options / Compatibility tab
and uncheck ffdshow.ax. Actually...if you have several
filters it may be a good idea to uncheck all of them.

--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Jim]

just disabled ffdshow and didn't help. My Moviemaker program just freezes
when trying to save a movie. No errors, no nothin, just freezes. I have to
Ctl/Alt/Del and 'end process' to get out of the program.

I have used Windows movie maker, on this computer about a year ago
and it was OK
I have now bought a new Camera ( Fuji s5700) and Microsoft have
updated my software automatically to WMM V2.0
Now windows MM2 will load videos into the story line but often
crashes for no reason ( that is it shuts off and I get returned to my
desktop - it does not hang)
It mostly happens when I try to add a still image into the project -
though I am sure it does it at random also
I am not trying to load huge files most are only a couple of minutes
maximum and there are about 4 in the project.

===================================
You have MM version 2.0? Have you installed
WinXP SP2? This should have upgraded
Movie Maker to version 2.1.

Maybe the following info will offer some ideas:

Try converting your .jpgs to Windows Bitmaps
[.bmp} before importing them into Movie Maker.

File type compatibility with Movie Maker
http://tinyurl.com/v8tee
or
http://www.myvideoproblems.com/Tutorials/MovieMaker/File_type_compatibility.htm

Some users have reported problems
after installing IE7. If this applies to your
situation ...uninstalling IE7 may be worth
a try.

(927177) How to uninstall Internet Explorer 7
http://support.microsoft.com/kb/927177/en-us

I've also seen a report that disabling the
ffdshow codec could be the fix. To accomplish
this...open Movie Maker and go to...Tools /
Options / Compatibility tab...Uncheck...
ffdshow / OK.

===
(You can disable ffdshow with this command:
regsvr32.exe /u "C:\Program Files\ffdshow\ffdshow.ax"
After running that command, the regular
DivX/XviD codecs will be used instead of ffdshow.
You can enable ffdshow again with this command:
regsvr32.exe "C:\Program Files\ffdshow\ffdshow.ax" )
===

More info:

Movie Maker 2 Crashes and Hangs
http://tinyurl.com/bqgyx

Movie Maker always has to close
http://tinyurl.com/fw76b
or...
http://groups.google.com/group/microsoft.public.windowsxp.moviemaker/msg/ae88267a9e023836


--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk