windows mail vista home prem. error sending

[Guest]

New to Vista, recently bought a new computer with Vista and it's ok
however I have been trying to use Windows Mail and get the following error
message:

Account: '(e-mail address removed)', Server: 'incoming.verizon.net',
Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC19
"
I have been able to receive email from Verizon intermittently using
windows mail but can send email. I have turned the firewall off and I
have Norton Antivirus so I tried turning of the email incoming and
outgoing filter. Still have the same problem. This is driving me nuts. I
am using Windows Mail to read this group!!

Any help would be appreciated

Thanks

Check if your setup for the Verizon account under Windows Mail is
correct:

http://netservices.verizon.net/portal/link/help/selection

Most versions of the Norton antivirus software eventually cause problems
in Windows Mail. So do most versions of the McAfee antivirus software
and a recent version of the Trend antivirus software. For these programs,
just turning off part or all of the program is seldom enough; you usually
have
to uninstall it instead. For Norton, you often then have to run this
cleanup
program to take care of what the uninstall left behind:

<http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039>

You may even have to remove your mail account under Windows Mail,
then restart Windows Mail and add the account again.

If this cures your problem, you may want a replacement antivirus
program that doesn't cause such problems. I recommend either avast!
or AVG, either one with a custom install where you tell it to leave out
the part that scans email.

http://www.avast.com/eng/avast_4_home.html

http://free.grisoft.com/doc/5390/us/frt/0?prd=aff

This group is a newsgroup, and Windows Mail is both an email program and a
newsreader which can read newsgroups.

 

[Barbara]

Thank You for the information I will give it a try.

 

[Guest]

You're welcome.

Thank You for the information I will give it a try.

 

[Lisa A Litsch]

The trend micro has been turned off for email scanning for a while.
I have tried removing verizon account and re-installing after closing WLM.
The first test went through which was just a one word email. The second
test, in which I attached a document, did not go through. I am resolved to
sending only from MSN until I rebuild my old computer and re-install XP. I
do like the WLM though, having both email accounts in one place rocks.
Here is the error I got:
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity.

Subject 'testing an attachment'
Server: 'outgoing.verizon.net'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: SMTP
Port: 25
Secure(SSL): No

 

[Gary VanderMolen]

As Bob suggests, uninstall Trend Micro, reboot, then try
sending again.
The error message still indicates antivirus interference.

 

[Lisa A Litsch]

I would rather not un-install and re-boot. I cannot re-boot effectively. I
have not been able to since June of last year. It freezes up. Most of the
time I unplug the PC for a little while and that seems to work. But I am
sick of doing this and HP only sent me the recovery disks. So...in short, I
will live with what I have until I get the old computer rebuilt and run on XP.
Thanks for all of your help.
If I do decide to continue to use Vista, what virus protection can I use
that will not interfere? I am not using any PC without protection.
Thanks.

 

[Guest]

He meant uninstall Trend Micro, not all of Vista, but then reboot Vista.

Have you installed the HP updates for your PC?

http://welcome.hp.com/country/us/en/support.html

It's not a good idea to have more than one antivirus program installed
at a time.

For a replacement antivirus program that doesn't cause problems in
Windows Mail, I recommend either avast! or AVG, either one with
a custom install that tells it to leave out the part that scans email.

http://www.avast.com/eng/avast_4_home.html

http://free.grisoft.com/doc/5390/us/frt/0?prd=aff

 

[Steve Cochran]

You might try Vista SP1:
http://windowshelp.microsoft.com/Windows/en-US/windowsvistasp1.mspx

That might take care of some of the problems, but you should probably
uninstall the antivirus software and reboot first.

steve