windows mail suddenly won't open

[Deb R]

I've been reading every post i could find on this problem and have tried
several options given, to no avail. I have HP Pavilion dv6000 laptop. I
shut it off at night, and turn it on in the a.m. yeserday I recieved this
message when I tried to retrieve my emails....windows mail could not be
started...initialize junk filtering....maybe out of memory ...MSOE.DLL could
not be initialized...ect. I went into my AVG and disabled the e-mail scan(no
help) I tried to delete my windows mail folder (won't allow it) to rebuild
it....I uploaded the windows Live but it DID NOT transfere over all of my
inbox messages and I don't think I like it.. Is there any other way I can
get back my old and familiar windows mail box? ....appreciate any help??

I also read from someone that uninstalling the AVG and replacing it with
Avast did not help in a similar situation.... thank you

 

[Gary VanderMolen]

Disabling email scanning in AVG seems to have no effect unless
you do it as follows:
Uninstall it, then reinstall, but select 'custom' install, which then allows
you to unselect installing its troublesome email scanning module.

While AVG is uninstalled, try Windows Mail again, just to verify that
the culprit has been found. If no improvement, you may have to do a
complete 'reset' of Windows Mail:
http://www.vistax64.com/tutorials/62560-windows-mail-problems.html
Scroll down to the section "PROBLEM TWO: How to Backup and Reset
Windows Mail ".