Windows Mail error message with Inbox deletion problem

[Guest]

When I log on to Windows Mail, I get the following pop up message:
The message store has been corrupted by an application external to Windows
Mail. Windows Mail has been able to successfully recover from this
corruption. (0x00000000).

When I click on OK, I can still bring up Windows Mail but it wont let me
thoroughly delete Inbox messages. When I try to delete a message, another
pop up tells me an unknown error has occured.

Sending and recieving of messages has not been affected.

 

[Gary VanderMolen]

To avoid further corruption, uninstall your antivirus program:
http://www.oehelp.com/OETips.aspx#3

Replace it with a better one like the free version of AVG or Avast.
Be sure to turn off email scanning in any antivirus program.

Gary VanderMolen

 

[Guest]

"Gary VanderMolen" wrote:
What if you can't uninstall/reinstall your AV for corporate security reasons?

Carl D.

 

[Frank Saunders, MS-MVP OE/WM]

:
What if you can't uninstall/reinstall your AV for corporate security
reasons?

If you are forced to use Norton or McAfee, don't try to use Windows Mail.
Ask corporate IT what mail program you should use and ask them for a copy to
install.

 

[Gary VanderMolen]

Then your options are more limited. If the AV is McAfee or Norton, you can forget
about running Windows Mail for very long. Try Windows Live Mail, and if that
does not work out, Mozilla Thunderbird.

Gary VanderMolen

 

[Pip]

I *am* using AV and I *do* have all email scanning turned off and just now I
got that error. Sounds to me like mine should never had corrupted in the
first place. Now what? Sheesh!

 

[Gary VanderMolen]

Did you mean AVG? You are quoting from a very old response of mine,
and we have learned much since then. Just turning off email scanning is
sometimes not sufficient for some antivirus programs. Both AVG and
Avast must be installed using the *custom* install option, which allows you
to deselect installation of the troublesome email scanning module.

--
Gary VanderMolen, MS-MVP (Mail)

I *am* using AV and I *do* have all email scanning turned off and just now I
got that error. Sounds to me like mine should never had corrupted in the
first place. Now what? Sheesh!

 

[Windows Mail anknown error has occurred]

Hi Ken
So what did you do with this problem. I have the same thing and I dont know
what to do please let me know. My e-mail is trench @telus.net Thank you