can't delete an inbox message

[sm_sully]

I have a message in my inbox that when I try to open, I get a pop-up that
says "Message could not be displayed
Windows Mail encountered an unexpected problem while displaying this
message. Check your computer for low memory or low disk space and try again."

When I try to delete the message, the pop-up says "an unknown error has
occurred"

help

 

[Guest]

"(e-mail address removed)"

I have a message in my inbox that when I try to open, I get a pop-up that
says "Message could not be displayed
Windows Mail encountered an unexpected problem while displaying this
message. Check your computer for low memory or low disk space and try
again."

When I try to delete the message, the pop-up says "an unknown error has
occurred"

help

Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
tend to cause such problems, although seldom immediately, so if you
have such a program, remember where to find the fix - you are likely
to need it again. A recent antivirus program from Trend also causes
assorted problems in Windows Mail.