Can't delete messages


O

OklahomaJamie

For some reason, one email in my inbox won't delete, and you can't view the
message, you can only see this:

Message could not be displayed
Windows Mail encountered an unexpected problem while displaying this
message. Check your computer for low memory or low disk space and try again.

--------------------------------------------------------------------------------

Windows Mail

AND, all of the emails in my deleted items folder won't delete. They say
the same thing. How do I get these emails out of windows mail?
 
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G

Guest

OklahomaJamie said:
For some reason, one email in my inbox won't delete, and you can't view
the
message, you can only see this:

Message could not be displayed
Windows Mail encountered an unexpected problem while displaying this
message. Check your computer for low memory or low disk space and try
again.

--------------------------------------------------------------------------------

Windows Mail

AND, all of the emails in my deleted items folder won't delete. They say
the same thing. How do I get these emails out of windows mail?

Download and install this hotfix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version
of Vista or a 64-bit version, try the hotfix for the 32-bit version first.
Certain common antivirus programs, such as most of those from
Norton or McAfee, tend to cause stuck messages and other problems
in Windows Mail, although seldom immediately, so if you have such
a program, remember where to find the hotfix, and hope it will install
again if you need it again. A recent version of the Trend antivirus
program also causes assorted problems in Windows Mail.

The Vista SP1 update includes this hotfix, and enough more to make
it take hours longer to install.

http://support.microsoft.com/kb/936330
 

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