I can't delete the message stored in deleted items and junk mail


A

Ally B.

Hello,

Please help me. I can't delete the message stored in deleted items and junk
email. It says the following:

Message could not be displayed
Windows Mail encountered an unexpected problem while displaying this
message. Check your computer for low memory or low disk space and try again
--------------------------------------------------------------------------------
Windows Mail

The only problem is that I have 30 GB free space on my /:C , so, I don't
understand why it wont let me delete those messages.


Thank you
 
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G

Gary VanderMolen

Could be due to one or two reasons:
1) Your database may be corrupted. Try running the various repair
functions in the WMUtil program: http://www.oehelp.com/WMUtil

2) Which antivirus are you running? Some of them cause problems
with Windows Mail over time.
 
A

Ally B.

I already had WMUtil but it doesn't erase the massages stored in deleted and
junk email. I tried and it didn't work out.

I have Avira antivirus.

Ths problem persist for 3 months now.
 
S

Steve Cochran

Make sure you have Vista SP1 or SP2 installed and then see if you can delete
them. Check Windows Update.

steve
 
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