Deleted Items not being deleted


G

Guest

My Deleted Items shows 20 messages and when i try to click "Emty Deleted
Items Folder" nothing happens. Also when clicking any message in the deleted
items folder (Headers are displayed ok) it says

"Message could not be displayed
Windows Mail encountered an unexpected problem while displaying this
message. Check your computer for low memory or low disk space and try again."

I have over 100GB free diskspace and i am using 4 GB Memory. so that is not
the problem.

Receiving and sending is working ok in Windows Mail. My Norton Junk folder
is working ok. Only the Deleted Item makes problems. How to Fix it?
 
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J

John Inzer

Emad said:
My Deleted Items shows 20 messages and when i try to click "Emty
Deleted Items Folder" nothing happens. Also when clicking any message
in the deleted items folder (Headers are displayed ok) it says

"Message could not be displayed
Windows Mail encountered an unexpected problem while displaying this
message. Check your computer for low memory or low disk space and try
again."

I have over 100GB free diskspace and i am using 4 GB Memory. so that
is not the problem.

Receiving and sending is working ok in Windows Mail. My Norton Junk
folder is working ok. Only the Deleted Item makes problems. How to
Fix it?
===================================
Maybe the following links will offer some ideas:

Unable to delete Email message with Windows Vista
http://www.md4pc.com/questions/98.htm

WMUtil
http://www.oehelp.com/WMUtil/Default.aspx
(compact and repair Windows Mail database)

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk
 
F

Frank Saunders, MS-MVP OE/WM

John Inzer said:
===================================
Maybe the following links will offer some ideas:

Unable to delete Email message with Windows Vista
http://www.md4pc.com/questions/98.htm

WMUtil
http://www.oehelp.com/WMUtil/Default.aspx
(compact and repair Windows Mail database)

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

WMUtil helps messages stuck in the Outbox.
 
J

John Inzer

Frank said:
WMUtil helps messages stuck in the Outbox.
=====================================
Are you saying the following info copied from the
WMUtil site is incorrect?

"Occasionally the database becomes corrupted
as indicated for example by the inability of being
able to delete messages from various folders.
The Windows Mail database has a built-in repair
feature that can sometimes fix such problems."

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk
 
G

Gary VanderMolen

John Inzer said:
=====================================
Are you saying the following info copied from the
WMUtil site is incorrect?

"Occasionally the database becomes corrupted
as indicated for example by the inability of being
able to delete messages from various folders.
The Windows Mail database has a built-in repair
feature that can sometimes fix such problems."

It is not incorrect, but it is seldom the cause of the failures
we're reading about here.
 
J

John Inzer

Gary said:
It is not incorrect, but it is seldom the cause of the failures
we're reading about here.
========================================
Thanks.

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk
 
Ad

Advertisements

F

Frank Saunders, MS-MVP OE/WM

Emad said:
My Deleted Items shows 20 messages and when i try to click "Emty Deleted
Items Folder" nothing happens. Also when clicking any message in the
deleted
items folder (Headers are displayed ok) it says

"Message could not be displayed
Windows Mail encountered an unexpected problem while displaying this
message. Check your computer for low memory or low disk space and try
again."

I have over 100GB free diskspace and i am using 4 GB Memory. so that is
not
the problem.

Receiving and sending is working ok in Windows Mail. My Norton Junk folder
is working ok. Only the Deleted Item makes problems. How to Fix it?

If you are not willing to just ignore them, the only way is to delete both
copies of the database (which does not contain the messages, but only
references to them) and let WinMail rebuild it.
First close WinMail, then use Task Manager to make sure there are no
instances of it under applications or processes.
Then click Start | Search | Advanced Search
Check the box to include non-indexed, hidden and system files.
In the Name field type WindowsMail.MSMessageStore and click the Search
button.
It should show you two copies. Delete both of them and re-open WinMail.
WinMail will work in the background and recover all of the messages that are
really there.
 

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