windows installer

[Guest]

Everytime I try to install Word 2000 on my new Dell with Windows Home XP, I
get a message that "Windows Installer service could not be accessed. You may
be running in safe mode or Windows Installer may not be correctly installed.
Contact your support personnel for assitance." I know I'm not running in
safe mode, and microsoft responded with an email telling me to re-register
the windows installer "at my own risk"! Help!!! Thanks!!!

 

[Guest]

Everytime I try to install Word 2000 on my new Dell with Windows Home XP, I
get a message that "Windows Installer service could not be accessed. You may
be running in safe mode or Windows Installer may not be correctly installed.
Contact your support personnel for assitance." I know I'm not running in
safe mode, and microsoft responded with an email telling me to re-register
the windows installer "at my own risk"! Help!!! Thanks!!!

 

[Guest]

Dumb me! I scrolled through previous posts and found some information to
follow. However, I still can't get access to Windows Installer. When I
checked services.msc, the path is
C:\DOCUME!1\ROBAND~\LOCALS~!\Temp|lxPOO1.Tm\msiExec.ex. When I tried to
start the Windows Installer, I get "error 3:the system can't find the path
specified." Now I'm more confused - help! Thank you.

 

[cgriggs]

Looks like Aussi, you and me are having the same hair pullin... u
wait, I'm practically bald so that isn't the right expression to use
ops:

Gets frustrating, doesn't it

I sure hope someone here can solve our problem

Charli

 

[Guest]

Well, Charlie, misery loves company, huh? I ran the edit on line 94 (kelly's
korner), but still can't access Windows Installer. When I run services.msc,
now the path comes up as C:\WINNT\system32\misexec /V. When I go to
HKEY-LOCAL_MACHINE\SYSTEM\CurrentcontrolSet\Services|MSISERVER, the same
location is listed under Image Path.
I'm at a loss. The message tells me to contact my sypport personnel for
assistance, but I haven't been able to find any support. I live in an
isolated area with no computer geeks hawking their services.

 

[Gerry]

Hi, l'll sally, I had that problem once and was told on this panel to
reinstall service pack 2 which includes the windows installer. It worked for
me.
Gerry

 

[Kelly]

Hi Sally,

Did you run the WINNT part on line 94? If so, had you also read:

Windows Installer Issues (Line 348) Right hand side
http://www.kellys-korner-xp.com/xp_tweaks.htm

Lastly, is the account you are trying to install on have admin privileges?
--

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

 

[Guest]

Thanks for the suggestions. I finally solved the problem last night. The
correct image path was C:\WINDOWS\system32|msiexec.exe /V. When I first
looked into this problem, the path was set at
C:\DOCUME~1\ROBAND~\LOCALS~1\Temp\lxPOO1.Tm\msiExec.ex.
Thanks again.

 

[Kelly]

Great, glad to hear it and you are most welcome. )

--

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com