Installing Windows Installer

[Paul]

When trying to install or un-install software i get the
following error:

"The windows installer services caould not be acceesd.
This can occur if you are running Windows in safe mode,
or if the Windows Installer is not correctly installed.
Contact your support personnel for assitance"

I am not running in safe mode and I have started the
windows installer service manually (in the ctrl pannel,
admin tools, services). I have also set the service to
automatic.

How do I re-install the windows installer??

BTW I am operating Win XP pro, SP2

TIA

Paul

 

[Carey Frisch [MVP]]

How to resolve Common "Windows Installer" Problems
http://support.microsoft.com/default.aspx?scid=kb;en-us;555175&Product=winxp

Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll down to
Item No. 94 (Windows Installer Fix).

[Courtesy of Kelly Theriot, MS-MVP]

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

-----------------------------------------------------------------

:

| When trying to install or un-install software i get the
| following error:
|
| "The windows installer services caould not be acceesd.
| This can occur if you are running Windows in safe mode,
| or if the Windows Installer is not correctly installed.
| Contact your support personnel for assitance"
|
| I am not running in safe mode and I have started the
| windows installer service manually (in the ctrl pannel,
| admin tools, services). I have also set the service to
| automatic.
|
| How do I re-install the windows installer??
|
| BTW I am operating Win XP pro, SP2
|
| TIA
|
| Paul

 

[Gary Tsang]

Hi,

Some of your Windows Installer files that are on your hard disk are damaged
or are missing.

To fix this problem visit the Microsoft Knowledge Base Website below:

Error 1719. The Windows Installer Service Could Not Be Accessed" Error
Message When You Try to Add or Remove a Program
http://support.microsoft.com/default.aspx?scid=kb;en-us;315346


--
Gary Tsang
Microsoft MVP - Windows XP Shell/User
http://www.microsoft.com/mvp

Protect Your PC: 3 steps to help ensure your PC is protected
Microsoft wants to help ensure your PC is protected from the latest
Blaster virus, as well as from future threats. Please go to
www.microsoft.com/protect and follow these steps today.

1. Use an Internet Firewall
2. Update Your Computer
3. Use Up-to-Date Antivirus Software

To get more information and resources about how to help protect
your PC, go to http://www.microsoft.com/protect

 

[paul]

Sorry, but none of the two methods work!!

In method 1, msiexec.exe cant be found in the location it
should be in... The method does not say what should be
done in this case... I thus assumed i must try method 2

In method 2, I followed the instuctions but got errors
when going to step 4:
ren msi.dll msi.old
ren msiexec.exe msiexec.old
ren msihnd.dll msihnd.old

Since these files are NOT found on my machine...

So what should i do?

TIA

Paul





..

 

[paul]

Thanks for the 2 links but NONE of the methods work...

I went to www. kelly.... ran item 94 and that did not
work either

Where can i find msiexec.exe??? Everywhere I go, i see
messages like "msiexec.exe is included in win xp and cant
be downloaded"

So what do I do?

HELP!! I need to install software on my machine and cant
do anything!!!

TIA

Paul

-----Original Message-----
How to resolve Common "Windows Installer" Problems
http://support.microsoft.com/default.aspx?scid=kb;en- us;555175&Product=winxp

Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll down to
Item No. 94 (Windows Installer Fix).

[Courtesy of Kelly Theriot, MS-MVP]

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default. aspx

---------------------------------------------------------

--------

:

| When trying to install or un-install software i get the
| following error:
|
| "The windows installer services caould not be acceesd.
| This can occur if you are running Windows in safe mode,
| or if the Windows Installer is not correctly installed.
| Contact your support personnel for assitance"
|
| I am not running in safe mode and I have started the
| windows installer service manually (in the ctrl pannel,
| admin tools, services). I have also set the service to
| automatic.
|
| How do I re-install the windows installer??
|
| BTW I am operating Win XP pro, SP2
|
| TIA
|
| Paul
.