Windows Installer Problem

B

bigjohn

I’m running Microsoft Windows XP Home Edition, Version 2002, Service Pack 3
on a Dell Dimension 4600 desktop computer. I have a downloaded update for
Outlook that will not install. It keeps trying to install and fails every
time. Also, when I try to uninstall a program, I get an error message that
reads: “The Windows Installer Service could not be accessed. This can occur
if you are running Windows in safe mode, or if the Windows Installer is not
correctly installed. Contact your support personnel for assistance.†I am
running in normal mode, not safe mode. Any suggestions as to how I can
resolve this problem?
 
B

bigjohn

I executed your two suggested commands, then was able to:
1) successfully run the Outlook update
2) uninstall Adobe Reader V8
3) download and install Adobe Reader V9

It looks like I'm back in working order. Your help is greatly appreciated!
 
M

marlenekay4

I tried your suggestions and it didnt work. It just said the file cannot be
found. So what do I do now?
 
K

Kelly

The Windows Installer service could not be accessed. This can occur if you
are running in safe mode or if the Windows Installer is not correctly
installed.

Windows Installer Fix (Line 94)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Download Windows Installer:
http://www.google.com/search?hl=en&q=windows+installer+xp

Windows Installer Issues (Line 348) Right hand side
http://www.kellys-korner-xp.com/xp_tweaks.htm

More information and workarounds here:

Troubleshooting Windows Installer
http://www.kellys-korner-xp.com/xp_w.htm#xp_wininstaller

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

SupportSpace
www.supportspace.com/pages?aiu=kellyskorner
 
F

Frank-FL

mperdy said:
I am having the exact same problem What is the solution?

Most of the MS Office updates which Outlook is a part of, will not update
without the install disk.
 
L

Lima C.

After proceed with your instruction the problem with .NET Framework 2.0
update was solved and installed fine. Great, Great.

Thank you!!!
 
M

maurieg

Kelly said:
The Windows Installer service could not be accessed. This can occur if you
are running in safe mode or if the Windows Installer is not correctly
installed.

Windows Installer Fix (Line 94)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Download Windows Installer:
http://www.google.com/search?hl=en&q=windows+installer+xp

Windows Installer Issues (Line 348) Right hand side
http://www.kellys-korner-xp.com/xp_tweaks.htm

More information and workarounds here:

Troubleshooting Windows Installer
http://www.kellys-korner-xp.com/xp_w.htm#xp_wininstaller

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

SupportSpace
www.supportspace.com/pages?aiu=kellyskorner
 

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