Windows Installer-Preparing to Install

  • Thread starter Thread starter David Schwartz
  • Start date Start date
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David Schwartz

I get this message 2-3 times upon startup. Sometimes an additional window
pops us about ccCommon-preparing to install. I did read up about it and it
seems there was recently installed program that did not go in properly.
Probably Norton's Antivirus Live Update. I uninstalled the program by going
to Symantec and using their uninstall wizard, reinstalled Antivirus and
still get the message.

What is the current theory behind this message and how do you suggest I stop
the annoying popup?
PS-This is not really affecting the performance of my computer.
Thanks and Happy Thanksgiving.
 
Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/kb/290301

It was created to fix software installations that failed during the
install process and thus leaving a bunch of files on your hard drive.
(including a file name that ends with a .msi extension)
(.msi = MicroSoft Installer).

Windows Installer Cleanup Utility's has the ability to stop an application
from repeatedly trying to re-install itself as a result of botched or
incomplete install. In other words you want to kill the application's
repeated install process.

The Cleanup Utility will cure the problem by removing the file the
application uses to install itself. You do this by running the Windows
Installer
Cleanup Utility and from the list of displayed applications selecting the
offending application. Cleanup will then remove the components required
to install the problem application.

Note: Cleanup will not remove any other files that are part of the
application that already has been installed on your hard drive.
Cleanup only removes the components required to install the
problem application.

Also:
How to re-install Windows Installer:
http://xphelpandsupport.mvps.org/how_do_i_reinstall_the_windows_i.htm

Common Windows Installer Problems
http://support.microsoft.com/?kbid=555175

JS
http://www.pagestart.com
 
You have been hit by the Windows Installer reinstall loop. This happens when
an app starts to use a component that is on the list of another app that was
installed with Windows Installer and marked the component or part of it's
installation "Install On First Use".

The only way around this annoying issue is to install the component from the
other application or uninstall the original application totally or it will
keep re-appearing.

You can modify the database of the other program (MSI file) with Orca to
remove this installation function but it is not wise to do this.

--
Randem Systems
Your Installation Specialist
The Top Inno Setup Script Generator
http://www.randem.com/innoscript.html
http://www.rndem.com/installerproblems.html
http://www.randem.com/vistainstalls.html
http://www.financialtrainingservices.org
 
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