Windows Explorer Unwanted Shutdown

[Guest]

I have WinXP SP2. I have had this problem even before SP2 being installed.
When I open Windows Explorer, after a minute or two I get the Window Explorer
window that says "Windows Explorer has encountered a problem and needs to
close. We are sorry... If I "click here" I get the window for error
signature -
Event type: BEX P1: explorer.exe P2: 6.02900.2180 P3: 41107ece
P4: unknown P5: 0.0.0.0 P6: 00000000 P7: 02f9216a
P8: c0000005 P9: 00000008
To view technical information about error report, click here.
Error Report Contents window opens up.
C:\DOCUME~1\DONMCC~1\LOCALS~1\TEMP\WERe026.dir00\explorer.exe.mdmp
C:\DOCUME~1\DONMCC~1\LOCALS~1\TEMP\WERe026.dir00\appcompat.txt
Sometimes explorer closes even if I am working in the window without living
an error message.

I have tried some of the remedities offered in this newsgroup and elsewhere
and nothing seems to work. I have have turned on Data Execution Prevention
for windows explorer and it still closes.

 

[Guest]

I have WinXP SP2. I have had this problem even before SP2 being installed.
When I open Windows Explorer, after a minute or two I get the Window Explorer
window that says "Windows Explorer has encountered a problem and needs to
close. We are sorry... If I "click here" I get the window for error
signature -
Event type: BEX P1: explorer.exe P2: 6.02900.2180 P3: 41107ece
P4: unknown P5: 0.0.0.0 P6: 00000000 P7: 02f9216a
P8: c0000005 P9: 00000008
To view technical information about error report, click here.
Error Report Contents window opens up.
C:\DOCUME~1\DONMCC~1\LOCALS~1\TEMP\WERe026.dir00\explorer.exe.mdmp
C:\DOCUME~1\DONMCC~1\LOCALS~1\TEMP\WERe026.dir00\appcompat.txt
Sometimes explorer closes even if I am working in the window without living
an error message.

I have tried some of the remedities offered in this newsgroup and elsewhere
and nothing seems to work. I have have turned on Data Execution Prevention
for windows explorer and it still closes.

I forget just where I found this at but it seems to work for me.

To disable Dr. Watson
1. Click Start, click Run, type regedit.exe in the Open box, and then click
OK.
2. Locate and click the following registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\ AeDebug
NOTE: Steps three and four are optional, but they necessary if you want to
restore the default use of Dr. Watson.
3. Click the AeDebug key, and then click Export Registry File on the
Registry menu.
4. Enter a name and location for the saved registry file, and then click
Save.
5. Delete the AeDebug key.
Registry entries for debugger programs are located in the AeDebug key in
Windows. The Dr. Watson program is installed by default in Windows, and is
configured to run when an application error occurs (with a data value of 1
for the Auto value). The default values are:
Value Name = Auto
Type = String (REG_SZ)
Data Value = 1 or 0. (Default is 1)

Value Name = Debugger
Type = String (REG_SZ)
Data Value = drwtsn32 -p %ld -e %ld -g

NOTE: This data value (drwtsn32 -p %ld -e %ld -g) is specific to Dr. Watson.
Alternative debuggers will have their own values and parameters.
To enable Dr. Watson
1. At a command prompt, type the following line, and then press ENTER:

drwtsn32 -i
2. Double-click the .reg file you created in steps three and four above

 

[Guest]

I followed your instructions and it still comes up with the Windows Explorer
problem encountered.

 

[Guest]

I followed your instructions and it still comes up with the Windows Explorer
problem encountered.

I don't know what to say I did this over a week ago and haven't had any
shutdowns since.You should import the registry key you removed to bring your
system back to the way it was and maybe someone else will have an answer for
you.

 

[Kelly]

Hi,

Run this combo, good luck and keep us posted!

Run Ad-Aware SE, Spybot, CWShredder and HijackThis:
http://www.majorgeeks.com/downloads31.html

Note: Update the first two programs, once installed, before running.

Free Online Virus Scan
http://housecall.trendmicro.com/housecall/start_corp.asp

--
In memory of our dear friend, MVP Alex Nichol: http://www.dts-l.org/

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com