Generic Host Process for Win32 Services has encountered a problem

[John from Stockton, CA]

I updated my Windows XP home from SP2 to SP3. From then on, whenever I put my
laptop into standby or hibernate mode, I get disconnected to the internet and
it can't renew its IP unless you restart the system. This annoys me very
much. In effect, I can't put my pc into standby/hibernation mode to save
power. Please help me with this.


error signature

EventType : BEX P1 : svchost.exe P2 : 5.1.2600.5512 P3 : 48025bc0
P4 : wzcsvc.dll P5 : 5.1.2600.5512 P6 : 4802a177 P7 : 000337b4

P8 : c0000409 P9 : 00000000

technical info
C:\DOCUME~1\Juliette\LOCALS~1\Temp\WER5136.dir00\svchost.exe.mdmp
C:\DOCUME~1\Juliette\LOCALS~1\Temp\WER5136.dir00\appcompat.txt

 

[MS in Maryland]

I'm have the exact same problem.

 

[conrad]

Sorry, I can only report I also have this exact problem. I'm afraid
uninstalling sp3 will cost me days. Hoping for advice...

 

[Doug]

I am have been exoeriencing the same issue for several weeks. I thought that
I would find a solution...not looking that way.

 

[Styan]

I was having the same issue with on my Toshiba Portege M200 tablet pc.
(Running SP3 Tablet Edition). When I found out the wireless zero config
service was causing the error, I decided to rollback its version by finding a
copy of the files on an SP2 machine.

On the SP2 machine: Find the files wzcdlg.dll, wzcsapi.dll, wscsvc.dll from
c:\windows\system32\ and copy them to a USB stick.

Boot the SP3 machine in Safe Mode, go to the same folder as above. Find the
three files and rename their extensions. I renamed mine to wzcdlg.dll_sp3,
wscsapi.dll_sp3 and wscsvc.dll_sp3. (*you may need to turn off the "hide
extensions of known file types" setting in Tools...Folder Options... View
Tab*). Once you have renamed the old files, Copy the SP2 files from the USB
stick to the system32 folder.

I also copied svchost.exe, but I don't think this was causing the problem.

Reboot the machine, try putting it in standby/hibernate, and waking it up
again.

Hope this helps.

--Styan

 

[ekrmeyer]

I was having the same issue with on my Toshiba Portege M200 tablet pc.  
(Running SP3 Tablet Edition).  When I found out the wireless zero config
service was causing the error, I decided to rollback its version by finding a
copy of the files on an SP2 machine.

On the SP2 machine:  Find the files wzcdlg.dll, wzcsapi.dll, wscsvc.dllfrom
c:\windows\system32\  and copy them to a USB stick.

Boot the SP3 machine in Safe Mode, go to the same folder as above. Find the
three files and rename their extensions.  I renamed mine to wzcdlg.dll_sp3,
wscsapi.dll_sp3 and wscsvc.dll_sp3.  (*you may need to turn off the "hide
extensions of known file types" setting in Tools...Folder Options... View
Tab*).  Once you have renamed the old files, Copy the SP2 files from the USB
stick to the system32 folder.  

I also copied svchost.exe, but I don't think this was causing the problem..

Reboot the machine, try putting it in standby/hibernate, and waking it up
again.

Hope this helps.

--Styan

I am having this problem. Do you know where I can download these
files? Don't have ready access to a sp2 machine.

 

[Styan]

In this line here:

EventType : BEX P1 : svchost.exe P2 : 5.1.2600.5512 P3 : 48025bc0
P1: is the application that caused the fault.
P2: is the version
not sure what P3 is
P4: is the module being run by svchost.exe
P5: again the version

wzcsvc.dll is the wireless zero config service .dll file.

 

[Ethan a Winslow sr]

i have been haveing nothing bet trouble with this sence it was
downlaoded and cann,t stay on line and cann,t bring my comp to do a
system restore eather this is what the error says event type :bex p1
ixplore.exe p2 7.0.6000.16735 p3 48acc122 p4_hepler.dll p5 4.0.0.0 p6
4921bdcf p70000c219 p8 c000049 p9 00000000 so what can i do now ,
getting me very mad now its been days now ty for any imformation i will
be waiting to hear fromyou soon i hope

 

[PvdG42]

i have been haveing nothing bet trouble with this sence it was
downlaoded and cann,t stay on line and cann,t bring my comp to do a
system restore eather this is what the error says event type :bex p1
ixplore.exe p2 7.0.6000.16735 p3 48acc122 p4_hepler.dll p5 4.0.0.0 p6
4921bdcf p70000c219 p8 c000049 p9 00000000 so what can i do now ,
getting me very mad now its been days now ty for any imformation i will
be waiting to hear fromyou soon i hope

You've posted your question in a peer-to-peer group for issues with the .NET
Framework. You will not get contact with Microsoft directly here.
If you do want telephone contact (as stated in your subsequent post, try
here:

http://support.microsoft.com/kb/295539

 

[Kaz]

I was having the same issue with on my Dell INSPIRON 6000 Lap-top pc.
(Running Windows XP SP3 Home Edition).

Base on Styan input, What I did is that I opened my computer or explore and
then click Find. I type as *wzcdlg*;*wzcsapi*;*wzcsvc*. I seeked these three
files under C: drive but only found two files that wzcsapi.dll and wzcsvc.dll
in C:\WINDOWS\Driver Cache\sp2.cab.

I copied the two files and then pasted the files in c:\windows\system32
after I renamed the two files which are wzcsapi.dll and wzcsvc.dll fisrt like
Styan did (my case was not three files, only two files that mentioned above).

I hope this helps you out.

 

[mangelito]

Thank you for your questions and answers.

I've solved also the same problem. I have XP Professional and I've just installed sp3.
It seems the 2 files of Kaz are enough.
You can find the files also in:
C:\WINDOWS\$NtServicePackUninstall$
looking for wz*.dll

Regards

 

[ohillary]

I was having the same issue with on my Toshiba Portege M200 tablet pc.
(Running SP3 Tablet Edition). When I found out the wireless zero config
service was causing the error, I decided to rollback its version by finding a
copy of the files on an SP2 machine.

On the SP2 machine: Find the files wzcdlg.dll, wzcsapi.dll, wscsvc.dll from
c:\windows\system32\ and copy them to a USB stick.

Boot the SP3 machine in Safe Mode, go to the same folder as above. Find the
three files and rename their extensions. I renamed mine to wzcdlg.dll_sp3,
wscsapi.dll_sp3 and wscsvc.dll_sp3. (*you may need to turn off the "hide
extensions of known file types" setting in Tools...Folder Options... View
Tab*). Once you have renamed the old files, Copy the SP2 files from the USB
stick to the system32 folder.

I also copied svchost.exe, but I don't think this was causing the problem.

Reboot the machine, try putting it in standby/hibernate, and waking it up
again.

Hope this helps.

--Styan

 

[ohillary]

thank you, thank you, thank you . . . 1000 blessing be upon you . . . this
problem has been on my computer for 4 months and not one mention of this
solution on any MS site!
1. warning pop-ups gone!
2. computer running faster!

really, thanks again.

ohillary