Windows Explorer repeatedly errors and closes

[erichtg]

Windows explorer is crashing repeatedly. Selecting "close" on the error
window results in explorer restarting followed by the same error. I have been
getting buy by just shoving the error window to the corner of the screen but
I'm not able to save anything to the desktop.

This problem began shortly (if not immediately) after installing IE7.

I've found many similar support bulletins with similar symptoms but none
that ave helped fix the problem.

"Windows Explorer has encountered a problem and needs to close. We are sorry
for the inconvenience."
Faulting application explorer.exe, version 6.0.2900.3156, faulting module
shlwapi.dll, version 6.0.2900.3199, fault address 0x00006630.

WinXP, sp2

How else can I narrow in on the cause/fix?

 

[pcbutts1]

See here http://support.microsoft.com/kb/883791

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[erichtg]

Thanks I found that bulletin, but the following subkey indicated in the
solution instructions does not appear to exists.

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

Any ideas?

 

[pcbutts1]

Try running my explorer shell fix tool
http://www.pcbutts1.com/downloads/shellfix.zip


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