windows explorer has stopped working

[Guest]

I keep getting a pop up saying something like "windows explorer has stopped
working" and then says "windows explorer is restarting" but nothing ever
happens it just keeps popping up! can anyone help??

 

[Malke]

I keep getting a pop up saying something like "windows explorer has stopped
working" and then says "windows explorer is restarting" but nothing ever
happens it just keeps popping up! can anyone help??

Unfortunately, this isn't enough information for us to help you. Please
answer The First Question Of Troubleshooting: what changed between the
time things worked and the time they didn't? If this is on a new
computer and the problem occurred out of the box, please tell us the
make/model of the computer.


Malke

 

[Guest]

It is a brand spanking new HP Pavillion dv9000....

 

[Malke]

It is a brand spanking new HP Pavillion dv9000....

I had this on a client's HP and it was connected with the Roxio DLA
issue. Roxio has a patch:

http://docs.roxio.com/patches/d2d3290.exe

If this isn't your issue, you'll need to post back with what you are
doing when you encounter the error.


Malke

 

[Guest]

I have the same problem which I posted on May 4. Each time I try to drag
files from a jump drive to a folder on a hard drive I am getting a message
"Windows Explorer has stopped working" and it crushes. Same thing happens
when I highlight file, go to Edit and use Copy to folder. The only workaround
I found is Copy and Paste. Very annoying. I have Windows Vista Business,
32-bit pre-installed on Sony SZ notebook. I will appreciate any help.

 

[Malke]

I have the same problem which I posted on May 4. Each time I try to drag
files from a jump drive to a folder on a hard drive I am getting a message
"Windows Explorer has stopped working" and it crushes. Same thing happens
when I highlight file, go to Edit and use Copy to folder. The only workaround
I found is Copy and Paste. Very annoying. I have Windows Vista Business,
32-bit pre-installed on Sony SZ notebook. I will appreciate any help.

This is not necessarily the same issue which is why it is a good idea
not to inject your post into someone else's thread. Since you already
posted yesterday, stay in your original thread. If you aren't getting
answers to that post, perhaps you didn't include enough information. See
this link for guidance:

http://www.dts-l.org/goodpost.htm


Malke

 

[John Barnes]

Since it is a new computer, I would be contacting Dell for assistance. Just
for info, there does seem to be an explorer problem that Microsoft hasn't
fixed yet. I get it every 1-2 weeks and have since day 1. Many others
report the same problem. Info sent in and no solutions to date.

 

[Guest]

I have the same problem. I downloaded a plugin to watch a video and then had
some sort of spyware. I try to uninstall and my computer told me I needed to
reboot. When this occurred, the cycle of windows explorer is not working or
is restarting began. I cannot use anything in windows just firefox

 

[zachd [MSFT]]

What is the crash information for what you're running into--
http://zachd.com/pss/pss.html#bucket
?

 

[zachd [MSFT]]

What spyware? If you accidentally installed the Renos trojan to your
system, you would need to clean that off your system before Explorer would
be able to function correctly.

What fault bucket information are you getting--
http://zachd.com/pss/pss.html#bucket
-- in the Problem Reports and Solutions center?