'Windows Explorer has stopped working'

[Guest]

I haven't the slightest clue as to why a pop up window continues in a
indefinite loop rehearsing "Windows Explorer has stopped working_
windows is checking for a solution to the problem."
another pop up window follows with Windows Explorer is restarting...

I guess my question would be what do I need to do to signal Microsoft
Windows why windows stopped?

 

[Peter Foldes]

Dan

Time to do a complete and thorough check for malware. Use a few online malware checks along with your resident ones also.

http://www.elephantboycomputers.com/page2.html#Removing_Malware

Do the following in Safe Mode


http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://pcdid.com/Multi_AV.htm - download

 

[zachd [MSFT]]

What is the fault bucket information in the Problem Reports and Solutions
center for that crash:
http://zachd.com/pss/pss.html#bucket
?

 

[Guest]

I had the same problem. I have a workaround if System Restore fails to
correct this. For me, It even occured in Safe Mode.
1. Make your way to starting Internet Explorer
2. on the address bar type:"control panel"
3. go to User Accounts...-> Add User account-> Create New "Admininstrator"
Account.
4. Shut down manually if you have to and reboot and access the new Admin
account
You will now have new account with all original programs still installed and
access to old files via either:
a. Internet exporer-> Address bar-> type: C:\users\ your old user account name
b Start button-> computer-> C:\Users\ you old user account name.

* You'll find here folders which will contain you old docs, downloads, etc
from you old account.

Thanks,
spawnocula