Windows Explorer crashes... help!

M

Mill3rs

Hi, I'm having a problem with my windows explorer. Every time I try to open
the "My Pictures" folder and look at the pictures therein, the Windows
Explorer suddenly quits. If I have an MSIE page open, that also quits. It
gives me the choices to debug, send error message and cancel. I've tried to
debug, but it has not helped, so sent several error messages, but nothing has
helped.

I've not noticed this problem in any other part of my computer, just when
trying to look at pictures. I want to be able to put pics of my family on
the computer and print them out, but it won't let me.

I have run several scans from several different programs - several that I
have downloaded since the problem started in June, but nothing seems to help.

I've got Windows XP Media edition if that helps... I'm not sure what other
info to add here.

Can anyone help??
 
T

The Real Truth MVP

Please enough. Tell somebody who gives a d*mn. Did you get that bag of sh*t
I sent you?
 
G

Gerry

Posting a copy of the Error Report from Event Viewer might be helpful.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
B

Bruno

Mill3rs said:
Hi, I'm having a problem with my windows explorer. Every time I try to
open
the "My Pictures" folder and look at the pictures therein, the Windows
Explorer suddenly quits.
Click to expand...

Windows Explorer occasionally chokes on "corrupt" files and crashes. I
sometimes have this problem with video files. You can install a different
file manager (google "windows explorer replacement"; some are free) to
access the folder and try to find out which file is the culprit, or you can
just use cmd.exe.

According to some people, the problem can *sometimes* be solved by deleting
the hidden file "Thumbs.db".
 
G

Gary S. Terhune

You don't need an Explorer Replacement.

To the Original Poster (OP), Mill3rs, when replying to this post, reply to
every line I wrote, "inline", which is to say, put your reply in a paragraph
immediately following the step you performed. The idea is to report success
or failure at each step, with detailed comments (if error message, what does
it say?, for instance.)

1. Write down the path to the problem folder.

2. Open a Command Prompt: Start>Run>CMD

3. Assuming the Pictures folder is on C:\, type CD, then space, then one
double-quote mark, then the full path to the problem folder, then the
closing double-quote. Press <Enter>.

4. Run the following commands:
attrib -h thumbs.db
del thumbs.db

5. Assuming there are no errors, leave the Command Prompt there, open
Windows Explorer and try to open the Pictures folder.

6. If it still won't open, go back to the Command Prompt and run the
following:
attrib -h desktop.ini
ren desktop.ini desktop.old

7. Check to see if the folder works now, using Windows Explorer.

8. If there is still a problem, go back to the Command Prompt, run:
dir /ah
Do any other files show up? If so, rename the extension(s) to OLD (as with
desktop.ini, above), then immediately report back here with the names off
the files. Do any hidden <DIR> entries show up? If so, immediately report
back here with their names.

9. Check to see if you can now get into the original folder using Windows
Explorer. If not, go back to the Command Prompt and run the following
commands:
md c:\PicTemp
xcopy *.* c:\PicTemp /e /v /c /x

Then use Windows Explorer to see if you can open C:\PicTemp.
 
G

Gary S. Terhune

OK, so I screwed up and forgot the /s switches. I was busy concocting a
long, detailed set of instructions for someone about who's skills I know
nothing, because I knew I'd be gone for several hours and thumbs.db was only
one of the possibilities.

If you can bring yourself to forgive me for that mistake, how about you
provide me with the least bit of detail other than that I forgot to tell you
something you already knew. Did deleting thumbs.db help or not?
 
B

Bruno

Gary S. Terhune said:
OK, so I screwed up and forgot the /s switches. I was busy concocting a
long, detailed set of instructions for someone about who's skills I know
nothing, because I knew I'd be gone for several hours and thumbs.db was
only one of the possibilities.

If you can bring yourself to forgive me for that mistake, how about you
provide me with the least bit of detail other than that I forgot to tell
you something you already knew. Did deleting thumbs.db help or not?
Click to expand...

I don't have a problem with my "My Pictures" folder; Mill3rs does.
 
O

oh2oh2

I read the post with interest and I know nothing about switch, so what is the
'correct' instructions? Thanks
 
G

Gary S. Terhune

The correct instructions are the ones I gave you, I just forgot the -s
switch for the attrib commands. Bruno thankfully provided the correct
commands. My Windows 98 machine wasn't available for experimentation, so I
was working from memory. If you read my instructions, in each case there is
only one line that could possibly, reasonably be replaced by Bruno's
corrections.

Replace:
attrib -h thumb.db
With:
attrib -s -h thumbs.db

Replace:
attrib -h desktop.ini
With:
attrib -s -h desktop.ini
 

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