Windows Explorer gives fault opening picture files


H

Hairy59

I have just added a new larger C:\ drive to my computer which required that I
reload WindowsXP Professional. I also loaded SP3. So, I should be up to
date. Unfortunately, every time I try and open a picture using Windows
Explorer I get a message that says that Windows Explorer has experienced a
problem and needs to close. Then I get a box that says:
The Instruction at "0x7c910efe" referenced memory at "0x006d0053" The
memory could not be read. Click on OK to terminate Click on Cancel to debug.
No matter which choice I make Windows Explorer shuts down. I also can't
open the pictures using Photoshop either. However, the pictures can be
opened from my laptop computer accessing a removable drive. Any ideas??
 
Ad

Advertisements

H

HeyBub

Hairy59 said:
I have just added a new larger C:\ drive to my computer which
required that I reload WindowsXP Professional. I also loaded SP3.
So, I should be up to date. Unfortunately, every time I try and open
a picture using Windows Explorer I get a message that says that
Windows Explorer has experienced a problem and needs to close. Then
I get a box that says:
The Instruction at "0x7c910efe" referenced memory at "0x006d0053" The
memory could not be read. Click on OK to terminate Click on Cancel
to debug. No matter which choice I make Windows Explorer shuts down.
I also can't open the pictures using Photoshop either. However, the
pictures can be opened from my laptop computer accessing a removable
drive. Any ideas??

For future reference: It is (almost) never necessary to re-load the OS when
upgrading to a larger drive; the contents of the existing drive can be moved
to the new drive using the new drive's cloning software.
 
Ad

Advertisements

H

Hairy59

Unfortunately, the reason that I installed a new larger drive is because
something (probably a virus) corrupted the boot sectors on both drives I had
installed at the time. Thanks for your answer anyway.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top