Word After a re-boot all Word files were changed to Picture files

[Terry James]

After re-boot, all Office 2010 folders changed appearance & would only open as picture file.
If trying to open a file from explorer, the only ‘Word’ options given are 2016 but if selecting the icon that looks like ‘Word’ 2010, it opens in ‘Word’ 2010.
All Word & Excel Apps in the ‘Default App’ settings are labelled 2016.
So to open a ‘Word’ file in 2010 I have to do it by starting Word from the ‘Word’ icon on the task bar then click ‘File > Open’ or use ‘Open with’ in explorer & click the top Word icon (labelled 2016).

All Excel files open normally from the Explorer.

Please see uploaded PDF.

Any help greatly appreciated.

 

[nivrip]

You could try "going back to an earlier date". It's in Settings > Recovery > Go back to the previous version of Windows 10 (or even earlier versions when you know things were OK)

It's worked for me in the past when I've run into problems.

 

[Terry James]

Many thanks for that.

So annoying Microsoft keeps screwing up my system. I will challenge them on this before I do what you suggest.

I will let you know what they say, if anything, then follow your advice.

 

[Terry James]

Hi nivrip.

I contacted Microsoft who sorted the problem.

She selected a ‘Word’ file in explorer right clicked> properties> General> Type of file> Change.

In ‘Change’ she selected from the apps list displayed ‘Word 2016’, the file icon then appeared normal & opened as a ‘Word’ 2010 file.

Surprisingly after doing this with one file only, all other ‘Word’ files reverted to the correct icon & opened normally.

I have no idea why ‘Office Word 2010’ files are ladled 2016. Maybe because I have both Office 2016 & Office 2010 installed.

 

[nivrip]

Glad to hear it's sorted.