win xp home with service pack 2 information bar

[Guest]

when i try to update my mcafee viru killer it says that i need active x
controls but windows has bloked the download to sort the problem i should
right click on the information bar and download activex controls but there is
no information bar under the adress bar!!! can anyine please please help????
thanx!!!
Amandio Pires

 

[Guest]

Sure thing....easy fix. Turn off pop-up blocker while you do that. SP2 has
pop up blocker and it stop McAfee from that download. I had the same issue.
Go to tools and popup and turn it off. Do the install and all, and turn it
back on when your finished.

 

[Guest]

Thanx Jerid I did that but still can not update.
It still says that i should right click on information bar and download
activex controls.
I start feeling very stupid.
Thanx again

 

[Guest]

Sorry for the late reply.
When it says that, right underneath the address bar there should be a little
bar that runs across and say Active X on it.
Click on that to install it.

 

[Guest]

Hello Jeridbohmann!!!
Thank you for the responce!!
But that is the problem that bar across does not appear anymore.
since the update servicepack2!!!
thanx again
Amandio Pires

 

[Guest]

What version of Internet Explorer are you using?
Here's one more suggestion as well.
While on internet:
Go to Tools
Internet Options
Security Tab (Are you on on High, Medium, or Low?)
Choose Medium.
Choose Custom Level, and then go to the Active X options and enable them all.
Then try your Mcafee download.
If it does work, make sure you go back there and go back into custom level
and hit reset. Or choose Default before custome level.

 

[Guest]

Hi!! My internet explorer is version:6.0.2900.2180.xpsp_sp2_gdr.050301-1519IC
update version:;SP2;
I have tryed your recomendations and still can not update virus killer.
Thanx again Jeridbohmann!
Amandio Pires

 

[Guest]

I am out of ideas i am afraid.
Use the top link to get into a live chat with someone from McAfee. Hopefully
they can help.
The second link is to the phone numbers. I would try the chat first.
Do me a favor and let me know the outcome. I am very curious of what the
problem could be. Sorry I couldn't help more!

http://ts.mcafeehelp.com/?siteID=1&resolution=1280x960

http://www.mcafeesecurity.com/us/contact/home.htm