Win Installer 3.1 Issues.

[Classic 42]

Hi,
Win XP Home. SP 2.
When I boot, an icon appears in the sys. tray inviting me to install the
Windows Installer 3.1. When I try to do this I get "Access Denied".
I have tried to install from the Microsoft site (KB893803-V2) but always get
the same message"Access Denied". The PC then re-boots.
Can anybody shed any light on this please.
Cheers.
Classic 42

 

[Guest]

Hi,
Win XP Home. SP 2.
When I boot, an icon appears in the sys. tray inviting me to install the
Windows Installer 3.1. When I try to do this I get "Access Denied".
I have tried to install from the Microsoft site (KB893803-V2) but always get
the same message"Access Denied". The PC then re-boots.
Can anybody shed any light on this please.
Cheers.
Classic 42

Hi Classic,
Try to run disk Clean Up and Defrag in Safe Mode, also make sure this
machine is malware free/virus free then try the installation.
If you still get the "Access denied" error message open a run command and
type in:
sfc /scannow click [OK] you will need XP CD for this.
http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=128225&SiteID=1
HTH.
nass