Win 98 Driver problems with sbs2K Shared Fax

J

John Douglass

We have a client that has Win98 on a SBS 2000 network.
When they send a fax through the Shared Fax program the
cover page is fine but all other pages send as legal
instead of letter. All faxes people recieve will pull an
extra page if they do not have legal size paper in their
fax. I have duplicated this in our office now. It
appears that the paper size in the driver can't be
changed. Has anyone else seen this problem? Or know of
a fix? Using Win2k or XP all works fine.
 
G

Gary Fose [MSFT]

Hi John.

I was not able to find anything on this. Two things that enter my thoughts here.

1. If you create a new document and then send that document (making sure the page size
when the doc is created is letter and not legal), then does the Win98 client send letter size
pages?

2. There may be updated drivers for Win98 but I haven't been able to find any. What fax
component/application are you using to send the faxes?

Thanks,
Gary
--------------------
'--'Content-Class: urn:content-classes:message
'--'From: "John Douglass" <[email protected]>
'--'Sender: "John Douglass" <[email protected]>
'--'Subject: Win 98 Driver problems with sbs2K Shared Fax
'--'Date: Fri, 20 Feb 2004 09:23:45 -0800
'--'Lines: 9
'--'Message-ID: <[email protected]>
'--'MIME-Version: 1.0
'--'Content-Type: text/plain;
'--' charset="iso-8859-1"
'--'Content-Transfer-Encoding: 7bit
'--'X-Newsreader: Microsoft CDO for Windows 2000
'--'X-MIMEOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
'--'Thread-Index: AcP31ksmG1wQLTLqSSab8FAIoFUDfw==
'--'Newsgroups: microsoft.public.win2000.fax
'--'Path: cpmsftngxa07.phx.gbl
'--'Xref: cpmsftngxa07.phx.gbl microsoft.public.win2000.fax:2006
'--'NNTP-Posting-Host: tk2msftngxa14.phx.gbl 10.40.1.166
'--'X-Tomcat-NG: microsoft.public.win2000.fax
'--'
'--'We have a client that has Win98 on a SBS 2000 network.
'--'When they send a fax through the Shared Fax program the
'--'cover page is fine but all other pages send as legal
'--'instead of letter. All faxes people recieve will pull an
'--'extra page if they do not have legal size paper in their
'--'fax. I have duplicated this in our office now. It
'--'appears that the paper size in the driver can't be
'--'changed. Has anyone else seen this problem? Or know of
'--'a fix? Using Win2k or XP all works fine.
'--'


--

This posting is provided "AS IS" with no warranties, and confers no rights. Use of included
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directed to the newsgroup/thread from which they originated.
 
J

John Douglass

They are using the Microsoft shared fax that comes with
Small Business Server 2000. I am not able to find an
updated driver either. The documents that they are
creating are set to be letter sixe. If they print it to
a printer, it prints fine. I have tested it here in our
office and get the same result on win98 only. The 2000
or XP machines can all select different page sizes in the
setup, 98 can't.

Thanks.
-----Original Message-----
Hi John.

I was not able to find anything on this. Two things that enter my thoughts here.

1. If you create a new document and then send that
Click to expand...
document (making sure the page size
when the doc is created is letter and not legal), then
Click to expand...
does the Win98 client send letter size
pages?

2. There may be updated drivers for Win98 but I haven't
Click to expand...
been able to find any. What fax
component/application are you using to send the faxes?

Thanks,
Gary
Click to expand...
'--'Sender: "John Douglass"
Click to expand...
'--'Subject: Win 98 Driver problems with sbs2K Shared Fax
'--'Date: Fri, 20 Feb 2004 09:23:45 -0800
'--'Lines: 9
'--'Message-ID: <[email protected]>
'--'MIME-Version: 1.0
'--'Content-Type: text/plain;
'--' charset="iso-8859-1"
'--'Content-Transfer-Encoding: 7bit
'--'X-Newsreader: Microsoft CDO for Windows 2000
'--'X-MIMEOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
'--'Thread-Index: AcP31ksmG1wQLTLqSSab8FAIoFUDfw==
'--'Newsgroups: microsoft.public.win2000.fax
'--'Path: cpmsftngxa07.phx.gbl
'--'Xref: cpmsftngxa07.phx.gbl microsoft.public.win2000.fax:2006
'--'NNTP-Posting-Host: tk2msftngxa14.phx.gbl 10.40.1.166
'--'X-Tomcat-NG: microsoft.public.win2000.fax
'--'
'--'We have a client that has Win98 on a SBS 2000 network.
'--'When they send a fax through the Shared Fax program the
'--'cover page is fine but all other pages send as legal
'--'instead of letter. All faxes people recieve will pull an
'--'extra page if they do not have legal size paper in their
'--'fax. I have duplicated this in our office now. It
'--'appears that the paper size in the driver can't be
'--'changed. Has anyone else seen this problem? Or know of
'--'a fix? Using Win2k or XP all works fine.
'--'
Click to expand...
confers no rights. Use of included
script samples are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all
Click to expand...
responses to this message are best
 
J

John Douglass

They are using MS Outlook with the fax component
installed.
-----Original Message-----
Hi John.

I was not able to find anything on this. Two things that enter my thoughts here.

1. If you create a new document and then send that
Click to expand...
document (making sure the page size
when the doc is created is letter and not legal), then
Click to expand...
does the Win98 client send letter size
pages?

2. There may be updated drivers for Win98 but I haven't
Click to expand...
been able to find any. What fax
component/application are you using to send the faxes?

Thanks,
Gary
Click to expand...
'--'Sender: "John Douglass"
Click to expand...
'--'Subject: Win 98 Driver problems with sbs2K Shared Fax
'--'Date: Fri, 20 Feb 2004 09:23:45 -0800
'--'Lines: 9
'--'Message-ID: <[email protected]>
'--'MIME-Version: 1.0
'--'Content-Type: text/plain;
'--' charset="iso-8859-1"
'--'Content-Transfer-Encoding: 7bit
'--'X-Newsreader: Microsoft CDO for Windows 2000
'--'X-MIMEOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
'--'Thread-Index: AcP31ksmG1wQLTLqSSab8FAIoFUDfw==
'--'Newsgroups: microsoft.public.win2000.fax
'--'Path: cpmsftngxa07.phx.gbl
'--'Xref: cpmsftngxa07.phx.gbl microsoft.public.win2000.fax:2006
'--'NNTP-Posting-Host: tk2msftngxa14.phx.gbl 10.40.1.166
'--'X-Tomcat-NG: microsoft.public.win2000.fax
'--'
'--'We have a client that has Win98 on a SBS 2000 network.
'--'When they send a fax through the Shared Fax program the
'--'cover page is fine but all other pages send as legal
'--'instead of letter. All faxes people recieve will pull an
'--'extra page if they do not have legal size paper in their
'--'fax. I have duplicated this in our office now. It
'--'appears that the paper size in the driver can't be
'--'changed. Has anyone else seen this problem? Or know of
'--'a fix? Using Win2k or XP all works fine.
'--'
Click to expand...
confers no rights. Use of included
script samples are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all
Click to expand...
responses to this message are best
 

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