Fax Sharing SBS2k Install Rollback...

[Theo]

I've this problem. On a server with SBS2k I can't install fax shared
service.
Setup start.. copy files.. setting up register... settin system... and at
about 90% of the gauge it rollback! The message from setup and in the Event
viewer is an information by installar with this message: "impossible install
fax sharing services"...

After many attemps (install from SBS console, from CD manualy, from
add/remove program) the problem persist.

But I've an important indication!

During setup with a rapid F5 sequence to refresh in event viewer the system
section I had noticed this thing:

Setup go... go... go... when the installation need to create the Fax printer
in event viewer/system I obtain an warning about the creation of the new
printer and immediatly installer roll back! I think that this warnig that I
obtain was interpreted by installer as an error.

The warning is a timeout here the details:
SYSTEM
ID: 20; Category: none; Origin: Print; User: NTAUTORITY\system
Description: (I translate it from italian )))
xxxxxx.DLL, yyyyyyyy.dll (all the DLL's of fax printer)....... it has made
to expire the waiting time of
the document Fax shared printer.... the spooler is waiting for 5ms without
receive data....

I've tried to installa a normal printer (a local printer on lpt1, a network
printer shared by a computer ecc...) and this warning is always present!!!
Perhaps the problem isn't the fax shared installation but the printer
creation process...
NOTICE: Althougt this warnig the normal printer that I install work
properly at 100%....
I think that if installer may be able to ignore this warning I can install
fax shared service without problem....

Any suggestion???

thanks!
Teo

 

[Gary Fose [MSFT]]

Hi Theo,

Edit registry to remove the fax key and subkeys under HKEY_LOCAL_MACHINE\Software
Restart server.
Install fax server software successfully.

Thanks,
Gary

--------------------
'--'From: "Theo" <[email protected]>
'--'Subject: Fax Sharing SBS2k Install Rollback...
'--'Date: Thu, 19 Feb 2004 22:59:52 +0100
'--'Lines: 44
'--'X-Priority: 3
'--'X-MSMail-Priority: Normal
'--'X-Newsreader: Microsoft Outlook Express 6.00.2800.1106
'--'X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1106
'--'Message-ID: <e#[email protected]>
'--'Newsgroups: microsoft.public.win2000.fax
'--'NNTP-Posting-Host: 212.141.112.97
'--'Path: cpmsftngxa07.phx.gbl!cpmsftngxa10.phx.gbl!TK2MSFTNGXA05.phx.gbl!
TK2MSFTNGP08.phx.gbl!TK2MSFTNGP11.phx.gbl
'--'Xref: cpmsftngxa07.phx.gbl microsoft.public.win2000.fax:2002
'--'X-Tomcat-NG: microsoft.public.win2000.fax
'--'
'--'I've this problem. On a server with SBS2k I can't install fax shared
'--'service.
'--'Setup start.. copy files.. setting up register... settin system... and at
'--'about 90% of the gauge it rollback! The message from setup and in the Event
'--'viewer is an information by installar with this message: "impossible install
'--'fax sharing services"...
'--'
'--'After many attemps (install from SBS console, from CD manualy, from
'--'add/remove program) the problem persist.
'--'
'--'But I've an important indication!
'--'
'--'During setup with a rapid F5 sequence to refresh in event viewer the system
'--'section I had noticed this thing:
'--'
'--'Setup go... go... go... when the installation need to create the Fax printer
'--'in event viewer/system I obtain an warning about the creation of the new
'--'printer and immediatly installer roll back! I think that this warnig that I
'--'obtain was interpreted by installer as an error.
'--'
'--'The warning is a timeout here the details:
'--'SYSTEM
'--'ID: 20; Category: none; Origin: Print; User: NTAUTORITY\system
'--'Description: (I translate it from italian )))
'--'xxxxxx.DLL, yyyyyyyy.dll (all the DLL's of fax printer)....... it has made
'--'to expire the waiting time of
'--'the document Fax shared printer.... the spooler is waiting for 5ms without
'--'receive data....
'--'
'--'I've tried to installa a normal printer (a local printer on lpt1, a network
'--'printer shared by a computer ecc...) and this warning is always present!!!
'--'Perhaps the problem isn't the fax shared installation but the printer
'--'creation process...
'--'NOTICE: Althougt this warnig the normal printer that I install work
'--'properly at 100%....
'--'I think that if installer may be able to ignore this warning I can install
'--'fax shared service without problem....
'--'
'--'Any suggestion???
'--'
'--'thanks!
'--'Teo
'--'
'--'
'--'


--

This posting is provided "AS IS" with no warranties, and confers no rights. Use of included
script samples are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this message are best
directed to the newsgroup/thread from which they originated.

 

[Theo]

Mmm are you sure??? Next week I'll go to my customer to make this and I hope
to resolve the problem...
Ok so I'll find all keys about fax sharing and delete all!!!

Why this keys can give me this problem????

Thanks! Theo