Why won't three messages in inbox display?

[Guest]

I've been using Outlook for a year with no problems. Now my inbox shows 3
unread messages but they do not display along with other new mail. What to do?

 

[Scott Atkins[MSFT]]

Hi,

You might need to reset the unread message count in the Registry. Please refer to the following Knowledge Base article to learn more about how Outlook's Unread Mail count functions.

831403 Description of the Outlook Unread Mail Count functionality in Outlook 2003
http://support.microsoft.com/default.aspx?scid=kb;EN-US;831403

Regards,

Scott Atkins MCSE, MCSA
Partner Technical Lead - Outlook
Microsoft Technical Support
for Platforms and Business Applications
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