why text only on my in-coming emails?

[Guest]

why am I getting text only on my in-coming emails?

 

[Ben M. Schorr - MVP]

Hello Happy,

What version of Outlook are you using?

-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenote.html

 

[Peter Durkee]

Do you have the option set to read all standard mail in plain text? It's
under Tools > Options > Email Options.

-Peter

 

[Guest]

2002 SP3

Hello Happy,

What version of Outlook are you using?

-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenote.html

 

[Guest]

Hi Peter,
I've looked in Tools > options > email options and cannot find a setting for
text or html, even looked in advanced options.

 

[Brian Tillman]

Do you have the option set to read all standard mail in plain text?
It's under Tools > Options > Email Options.

Not for Outlook 2002. It's a registry setting for that version and not
available in the normal Outlook UI. You need a tool like Attachment Options
(http://www.slovaktech.com/attachmentoptions.htm) to expose it in a user
interface. Otherwise, see this:
http://support.microsoft.com/kb/307594/en-us

 

[Guest]

Thanks Ben, but it is not about attachments. I had this same outlook
installed before and it worked fine. My old HD crashed and I got a new one
and reloaded all my SW. Now in outlook my incoming emails are text only with
no graphics, both in the preview pane and when I open them. I just want it
back like it was.
Thanks again Jack

 

[Guest]

Hi Ben, Thanks for asking, I,m using Outlook 2002 SP3.

 

[Guest]

Thank you all, just got off the phone w/ MS support and problem solved.
Created new outlook profile, transfered data and dumped original profile. It
was corrupted somehow.

Thanks again,
Happy Jack