Why continuous "Preparing to send/receive" (synchronizing folders)

G

Guest

When sending a file with POP/SMTP mail server account, Outlook displays a
continuous "Preparing to send/receive" message with icon in lower right
corner of Outlook window. Windows Toolbar icon also present states
"Microsoft Office Outllook is synchronizing folders". I am not aware of any
folders pecified for synchronizing. What is the problem here?

Thanks,
Paul
 
R

Roady [MVP]

A Send/Receive interval is considered a synchronizaton. If this is shown
continiously you either have an (additional) account configured that is not
working properly or you have set your automatic send/receive interval to a
really short period. You should never set it less than 10 minutes even on a
fast connection. When you are on a slow connection set it to around 30
minutes or even longer.
 
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I am having the same problem. I have tried running the 'Office Diagnostics' (which is the 2007 version of 'Detect and Repair') but it has not picked up the problem so Outlook 2007 keeps getting stuck sending and receiving continuously - anyone know how to fix it?
 
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Try this:

Click Ctrl-Alt-Delete, so that the Windows Task Manager comes up.

Click on the Processes Tab.

Select OUTLOOK.exe, and click End processes. You may have more than one instance running, and each should be deleted.
 

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