Why can only one computer on my network "see" the other computer?

G

Guest

I have a two computer network.
This computer "MMPHOTO" can access the "DIMENSION" computer's Shared files
(and printers). It can read and update them. However, something is wrong with
MMPHOTO as automatic services such as Computer Browser and Windows Firewall /
ICP must be started manually to achieve this status.
File system is FAT32. Diagnostics follow:
Status for domain MSHOME on transport
\Device\NetBT_Tcpip_{4D65BBF6-55D5-4915-B63B-C366424D3479}
Browsing is active on domain.
Master browser name is: DIMENSION_E510


Windows IP Configuration



Host Name . . . . . . . . . . . . : MMPHOTOS

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Broadcast

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel(R) PRO/100 Network
Connection

Physical Address. . . . . . . . . : 00-03-47-FE-CA-E4

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.3

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

Lease Obtained. . . . . . . . . . : Friday, April 06, 2007 11:13:39 AM

Lease Expires . . . . . . . . . . : Saturday, April 07, 2007
11:13:39 AM


Could not open key in registry, error = 5 Unable to determine build
of browser master: 5
\\\\DIMENSION_E510. Version:05.01 Flags: 51203 NT POTENTIAL MASTER
1 backup servers retrieved from master DIMENSION_E510
\\DIMENSION_E510
There are 2 servers in domain MSHOME on transport
\Device\NetBT_Tcpip_{4D65BBF6-55D5-4915-B63B-C366424D3479}
There are 1 domains in domain MSHOME on transport
\Device\NetBT_Tcpip_{4D65BBF6-55D5-4915-B63B-C366424D3479}

Server Name \\MMPHOTOS
Server Comment MM Computer

Software version Windows 2002
Server is active on
NetbiosSmb (000000000000)
NetBT_Tcpip_{4D65BBF6-55D5-4915-B63B-C366424D3479} (000347fecae4)


Server hidden No
Maximum Logged On Users 5
Maximum open files per session 16384

Idle session time (min) 15
The command completed successfully.

Computer name \\MMPHOTOS
Full Computer name MMPHOTOS
User name M & M Photography

Workstation active on
NetbiosSmb (000000000000)
NetBT_Tcpip_{4D65BBF6-55D5-4915-B63B-C366424D3479} (000347FECAE4)

Software version Windows 2002

Workstation domain MSHOME
Workstation Domain DNS Name (null)
Logon domain MMPHOTOS

COM Open Timeout (sec) 0
COM Send Count (byte) 16
COM Send Timeout (msec) 250
The command completed successfully.

The other computer, DIMENSION, appears to have all of its automatic services
starting up automatically. It is NTFS. However, it does not show any MMPHOTO
files on Network Places, and, while it shows MMPHOTO on Workgroups, and then
shows the shared files, it cannot access them "network path not found".
Diagnostics follow:


Status for domain MSHOME on transport
\Device\NetBT_Tcpip_{890CE322-9DD3-48D2-9DDE-058D64D71EC5}
Browsing is active on domain.
Master browser name is: DIMENSION_E510
Master browser is running build 2600
1 backup servers retrieved from master DIMENSION_E510
\\DIMENSION_E510
There are 2 servers in domain MSHOME on transport
\Device\NetBT_Tcpip_{890CE322-9DD3-48D2-9DDE-058D64D71EC5}
There are 1 domains in domain MSHOME on transport
\Device\NetBT_Tcpip_{890CE322-9DD3-48D2-9DDE-058D64D71EC5}


Windows IP Configuration



Host Name . . . . . . . . . . . . : DIMENSION_E510

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network
Connection

Physical Address. . . . . . . . . : 00-13-72-B1-15-4D

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.6

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

Lease Obtained. . . . . . . . . . : Friday, April 06, 2007 8:13:48 AM

Lease Expires . . . . . . . . . . : Friday, April 06, 2007 8:13:51 PM
Server Name \\DIMENSION_E510
Server Comment Main family computer

Software version Windows 2002
Server is active on
NetbiosSmb (000000000000)
NetBT_Tcpip_{890CE322-9DD3-48D2-9DDE-058D64D71EC5} (001372b1154d)


Server hidden No
Maximum Logged On Users 10
Maximum open files per session 16384

Idle session time (min) 15
The command completed successfully.

Computer name \\DIMENSION_E510
Full Computer name DIMENSION_E510
User name Ginny

Workstation active on
NetbiosSmb (000000000000)
NetBT_Tcpip_{890CE322-9DD3-48D2-9DDE-058D64D71EC5} (001372B1154D)

Software version Windows 2002

Workstation domain MSHOME
Workstation Domain DNS Name (null)
Logon domain DIMENSION_E510

COM Open Timeout (sec) 0
COM Send Count (byte) 16
COM Send Timeout (msec) 250
The command completed successfully.

I had previously been able to share files with another computer that is
since retired. I also had been able to join the computers to play a game thru
the network (now neither computer "sees" the other's game). Both computers
are running the latest version of McAfee and both can "see" the other from
within McAfee.
 
G

Guest

Thanks for your response, Chuck. I had previously tried many options and
resolved many errors using your site - when I started, neither computer had
any access to the other.

The status described and the diagnostics provided were with Browser
(including Server and Workstation) and WF/ICP running. While I haven't run
through an exhaustive combination of the services, I know that MMphoto could
not access Dimension (even though it should be the master browser) without
having at least Server and Workstation on.

NetBios over TCP/IP is enabled on both computers.

I did adjust McAfee on both computers to ensure that ports 137-139 were open
- no change in MMPhoto, but Dimension can now see the files in Network Places
but cannot open them because "not enough server storage is available to
process the command"). NTFS vs FAT32 problem?

Both computers are running XP SP2 and have the latest updates applied.

Before trying an uninstall of McAfee would Cdiag runs be worthwhile (it will
be a pain to remove it). And, I had Norton on her previously and
intentionally installed McAfee to ensure that the firewalls were identical.
 
C

Chuck

I have a two computer network.
This computer "MMPHOTO" can access the "DIMENSION" computer's Shared files
(and printers). It can read and update them. However, something is wrong with
MMPHOTO as automatic services such as Computer Browser and Windows Firewall /
ICP must be started manually to achieve this status.
Click to expand...
I had previously been able to share files with another computer that is
since retired. I also had been able to join the computers to play a game thru
the network (now neither computer "sees" the other's game). Both computers
are running the latest version of McAfee and both can "see" the other from
within McAfee.
Click to expand...

Don,
1) When the 2 services are running, do the access and visibility problems go
away completely?
2) Do the problems stay away while the 2 services are running?
3) Did you try with only one service running?
4) When does the problem comes back?

The browser is a known problem, when WF is not running.
<http://support.microsoft.com/?id=889320>
http://support.microsoft.com/?id=889320

You say that MMPhoto has the services problem, but Dimension is the master
browser. If the browser service isn't running on MMPhoto, Dimension as the
master browser should provide what MMPhoto needs.

Is NetBT Enabled on both computers, and McAfee configured to pass TCP/UDP
137,138,139, on both computers?
<http://nitecruzr.blogspot.com/2006/07/advanced-windows-networking-using.html>
http://nitecruzr.blogspot.com/2006/07/advanced-windows-networking-using.html

If both computers are running XP SP2 or better, and if you don't get a solution
relatively quickly, I'll recommend that you un install McAfee completely, using
all instructions from McAfee.
<http://nitecruzr.blogspot.com/2005/08/un-install-security-products-carefully.html>
http://nitecruzr.blogspot.com/2005/08/un-install-security-products-carefully.html
 
C

Chuck

Thanks for your response, Chuck. I had previously tried many options and
resolved many errors using your site - when I started, neither computer had
any access to the other.

The status described and the diagnostics provided were with Browser
(including Server and Workstation) and WF/ICP running. While I haven't run
through an exhaustive combination of the services, I know that MMphoto could
not access Dimension (even though it should be the master browser) without
having at least Server and Workstation on.

NetBios over TCP/IP is enabled on both computers.

I did adjust McAfee on both computers to ensure that ports 137-139 were open
- no change in MMPhoto, but Dimension can now see the files in Network Places
but cannot open them because "not enough server storage is available to
process the command"). NTFS vs FAT32 problem?

Both computers are running XP SP2 and have the latest updates applied.

Before trying an uninstall of McAfee would Cdiag runs be worthwhile (it will
be a pain to remove it). And, I had Norton on her previously and
intentionally installed McAfee to ensure that the firewalls were identical.
Don,

"not enough server storage is available to process the command"
Click to expand...
is a well known but obscure setting, generally caused by your anti-virus
program. Fix that, then revisit your diagnostics.
<http://nitecruzr.blogspot.com/2005/06/server-functionality-affected-by.html>
http://nitecruzr.blogspot.com/2005/06/server-functionality-affected-by.html

I suspect that CDiag would help us at least enumerate the problems more closely.
I'll take a look, if you want to post the logs.
 
G

Guest

Thanks for reviewing. I tried repeatedly with IRPStacksize changes, ending up
at 48 and still no progress. To further assist I added a laptop to the
network. It can fully communicate with Dimension and visa versa; mmphoto can
access its shared files but, as with dimension, mmlaptop cannot access
mmphoto files.

The CDiag files overflowed the text limit, so I'm going to simply include
those from two of the computers.
CDiagnosis V1.40
Start diagnosis for MMPHOTOS
Full Targets dimension_e510 192.168.1.6 mmphotos 192.168.1.3 mmlaptop
192.168.1.7 127.0.0.1
Ping Targets www.yahoo.com 66.94.230.32 192.168.1.1

Over All Analysis

Enumerate Shares


Share name Resource Remark

-------------------------------------------------------------------------------
IPC$ Remote IPC

print$ C:\WINNT\System32\SPOOL\DRIVERS Printer Drivers

Documents C:\Documents and Settings\All Users\Documents

My Documents C:\Documents and Settings\M & M Photography\My Documents

Printer XPSPort: Spooled Microsoft XPS Document Writer

Printer2 USB001 Spooled HP PSC 2350 series

The command completed successfully.


Adhoc Browser View

Server Name Remark

-------------------------------------------------------------------------------
\\DIMENSION_E510 Main family computer

\\MMLAPTOP M & M Laptop

\\MMPHOTOS MM Computer

The command completed successfully.


Full Targets Analysis dimension_e510 192.168.1.6 mmphotos 192.168.1.3
mmlaptop 192.168.1.7 127.0.0.1

Target dimension_e510

"MMPHOTOS ping dimension_e510"



Pinging dimension_e510 [192.168.1.6] with 32 bytes of data:



Reply from 192.168.1.6: bytes=32 time<1ms TTL=128

Reply from 192.168.1.6: bytes=32 time<1ms TTL=128

Reply from 192.168.1.6: bytes=32 time<1ms TTL=128

Reply from 192.168.1.6: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.1.6:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"MMPHOTOS net view dimension_e510"

Shared resources at dimension_e510

Main family computer

Share name Type Used as Comment

-------------------------------------------------------------------------------
CanoniP5 Print Canon iP5200
HPLaserJ Print HP LaserJet 4 Plus
Printer Print Amyuni Document Converter
Printer2 Print Microsoft Office Document Image Writer
Printer3 Print QuickBooks PDF Converter
Printer4 Print Creates Adobe PDF
Printer5 Print Microsoft XPS Document Writer
Printer7 Print Intuit Internal Printer
Printer8 Print HP Officejet 5600 series fax
Printer9 Print HP Officejet 5600 series
SharedDocs Disk
The command completed successfully.


Target 192.168.1.6

"MMPHOTOS ping 192.168.1.6"



Pinging 192.168.1.6 with 32 bytes of data:



Reply from 192.168.1.6: bytes=32 time<1ms TTL=128

Reply from 192.168.1.6: bytes=32 time<1ms TTL=128

Reply from 192.168.1.6: bytes=32 time<1ms TTL=128

Reply from 192.168.1.6: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.1.6:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"MMPHOTOS net view 192.168.1.6"

Shared resources at 192.168.1.6

Main family computer

Share name Type Used as Comment

-------------------------------------------------------------------------------
CanoniP5 Print Canon iP5200
HPLaserJ Print HP LaserJet 4 Plus
Printer Print Amyuni Document Converter
Printer2 Print Microsoft Office Document Image Writer
Printer3 Print QuickBooks PDF Converter
Printer4 Print Creates Adobe PDF
Printer5 Print Microsoft XPS Document Writer
Printer7 Print Intuit Internal Printer
Printer8 Print HP Officejet 5600 series fax
Printer9 Print HP Officejet 5600 series
SharedDocs Disk
The command completed successfully.


Target mmphotos

"MMPHOTOS ping mmphotos"



Pinging MMPHOTOS [192.168.1.3] with 32 bytes of data:



Reply from 192.168.1.3: bytes=32 time<1ms TTL=128

Reply from 192.168.1.3: bytes=32 time<1ms TTL=128

Reply from 192.168.1.3: bytes=32 time<1ms TTL=128

Reply from 192.168.1.3: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.1.3:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"MMPHOTOS net view mmphotos"

Shared resources at mmphotos

MM Computer

Share name Type Used as Comment

-------------------------------------------------------------------------------
Documents Disk
My Documents Disk
Printer Print Microsoft XPS Document Writer
Printer2 Print HP PSC 2350 series
The command completed successfully.


Target 192.168.1.3

"MMPHOTOS ping 192.168.1.3"



Pinging 192.168.1.3 with 32 bytes of data:



Reply from 192.168.1.3: bytes=32 time<1ms TTL=128

Reply from 192.168.1.3: bytes=32 time<1ms TTL=128

Reply from 192.168.1.3: bytes=32 time<1ms TTL=128

Reply from 192.168.1.3: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.1.3:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"MMPHOTOS net view 192.168.1.3"

Shared resources at 192.168.1.3

MM Computer

Share name Type Used as Comment

-------------------------------------------------------------------------------
Documents Disk
My Documents Disk
Printer Print Microsoft XPS Document Writer
Printer2 Print HP PSC 2350 series
The command completed successfully.


Target mmlaptop

"MMPHOTOS ping mmlaptop"



Pinging mmlaptop [192.168.1.7] with 32 bytes of data:



Request timed out.

Request timed out.

Request timed out.

Request timed out.



Ping statistics for 192.168.1.7:

Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),


"MMPHOTOS net view mmlaptop"

Shared resources at mmlaptop

M & M Laptop

Share name Type Used as Comment

-------------------------------------------------------------------------------
Printer Print Microsoft XPS Document Writer
Printer2 Print Microsoft Office Document Image Writer
Printer3 Print Creates Adobe PDF
SharedDocs Disk
The command completed successfully.


Target 192.168.1.7

"MMPHOTOS ping 192.168.1.7"



Pinging 192.168.1.7 with 32 bytes of data:



Request timed out.

Request timed out.

Request timed out.

Request timed out.



Ping statistics for 192.168.1.7:

Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),


"MMPHOTOS net view 192.168.1.7"

Shared resources at 192.168.1.7

M & M Laptop

Share name Type Used as Comment

-------------------------------------------------------------------------------
Printer Print Microsoft XPS Document Writer
Printer2 Print Microsoft Office Document Image Writer
Printer3 Print Creates Adobe PDF
SharedDocs Disk
The command completed successfully.


Target 127.0.0.1

"MMPHOTOS ping 127.0.0.1"



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"MMPHOTOS net view 127.0.0.1"

Shared resources at 127.0.0.1

MM Computer

Share name Type Used as Comment

-------------------------------------------------------------------------------
Documents Disk
My Documents Disk
Printer Print Microsoft XPS Document Writer
Printer2 Print HP PSC 2350 series
The command completed successfully.


Ping Targets Analysis www.yahoo.com 66.94.230.32 192.168.1.1

Target www.yahoo.com

"MMPHOTOS ping www.yahoo.com"



Pinging www.yahoo-ht3.akadns.net [209.191.93.52] with 32 bytes of data:



Reply from 209.191.93.52: bytes=32 time=29ms TTL=247

Reply from 209.191.93.52: bytes=32 time=27ms TTL=247

Reply from 209.191.93.52: bytes=32 time=28ms TTL=247

Reply from 209.191.93.52: bytes=32 time=27ms TTL=247



Ping statistics for 209.191.93.52:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 27ms, Maximum = 29ms, Average = 27ms


Target 66.94.230.32

"MMPHOTOS ping 66.94.230.32"



Pinging 66.94.230.32 with 32 bytes of data:



Reply from 66.94.230.32: bytes=32 time=71ms TTL=54

Reply from 66.94.230.32: bytes=32 time=71ms TTL=54

Reply from 66.94.230.32: bytes=32 time=71ms TTL=54

Reply from 66.94.230.32: bytes=32 time=70ms TTL=54



Ping statistics for 66.94.230.32:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 70ms, Maximum = 71ms, Average = 70ms


Target 192.168.1.1

"MMPHOTOS ping 192.168.1.1"



Pinging 192.168.1.1 with 32 bytes of data:



Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

Reply from 192.168.1.1: bytes=32 time<1ms TTL=64

Reply from 192.168.1.1: bytes=32 time<1ms TTL=64

Reply from 192.168.1.1: bytes=32 time<1ms TTL=64



Ping statistics for 192.168.1.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 1ms, Average = 0ms


End diagnosis for MMPHOTOS
CDiagnosis V1.40
Start diagnosis for DIMENSION_E510
Full Targets dimension_e510 192.168.1.6 mmphotos 192.168.1.3 mmlaptop
192.168.1.7 127.0.0.1
Ping Targets www.yahoo.com 66.94.230.32 192.168.1.1

Over All Analysis

Enumerate Shares


Share name Resource Remark

-------------------------------------------------------------------------------
D$ D:\ Default share

print$ C:\WINDOWS\system32\spool\drivers
Printer Drivers

ADMIN$ C:\WINDOWS Remote Admin

C$ C:\ Default share

IPC$ Remote IPC

SharedDocs C:\DOCUMENTS AND SETTINGS\ALL USERS\DOCUMENTS

CanoniP5 USB002 Spooled Canon iP5200

HPLaserJ USB003 Spooled HP LaserJet 4 Plus

Printer LPT1: Spooled Amyuni Document Converter

Printer2 Microsoft Document Ima Spooled Microsoft Office Document Image
Wr
Printer3 LPT1: Spooled QuickBooks PDF Converter

Printer4 My Documents\*.pdf Spooled Creates Adobe PDF

Printer5 XPSPort: Spooled Microsoft XPS Document Writer

Printer7 LPT1: Spooled Intuit Internal Printer

Printer8 USB004 Spooled HP Officejet 5600 series fax

Printer9 USB004 Spooled HP Officejet 5600 series

The command completed successfully.


Adhoc Browser View

Server Name Remark

-------------------------------------------------------------------------------
\\DIMENSION_E510 Main family computer

\\MMLAPTOP M & M Laptop

\\MMPHOTOS MM Computer

The command completed successfully.


Full Targets Analysis dimension_e510 192.168.1.6 mmphotos 192.168.1.3
mmlaptop 192.168.1.7 127.0.0.1

Target dimension_e510

"DIMENSION_E510 ping dimension_e510"



Pinging DIMENSION_E510 [192.168.1.6] with 32 bytes of data:



Reply from 192.168.1.6: bytes=32 time<1ms TTL=128

Reply from 192.168.1.6: bytes=32 time<1ms TTL=128

Reply from 192.168.1.6: bytes=32 time<1ms TTL=128

Reply from 192.168.1.6: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.1.6:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"DIMENSION_E510 net view dimension_e510"

Shared resources at dimension_e510

Main family computer

Share name Type Used as Comment

-------------------------------------------------------------------------------
CanoniP5 Print Canon iP5200
HPLaserJ Print HP LaserJet 4 Plus
Printer Print Amyuni Document Converter
Printer2 Print Microsoft Office Document Image Writer
Printer3 Print QuickBooks PDF Converter
Printer4 Print Creates Adobe PDF
Printer5 Print Microsoft XPS Document Writer
Printer7 Print Intuit Internal Printer
Printer8 Print HP Officejet 5600 series fax
Printer9 Print HP Officejet 5600 series
SharedDocs Disk
The command completed successfully.


Target 192.168.1.6

"DIMENSION_E510 ping 192.168.1.6"



Pinging 192.168.1.6 with 32 bytes of data:



Reply from 192.168.1.6: bytes=32 time<1ms TTL=128

Reply from 192.168.1.6: bytes=32 time<1ms TTL=128

Reply from 192.168.1.6: bytes=32 time<1ms TTL=128

Reply from 192.168.1.6: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.1.6:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"DIMENSION_E510 net view 192.168.1.6"

Shared resources at 192.168.1.6

Main family computer

Share name Type Used as Comment

-------------------------------------------------------------------------------
CanoniP5 Print Canon iP5200
HPLaserJ Print HP LaserJet 4 Plus
Printer Print Amyuni Document Converter
Printer2 Print Microsoft Office Document Image Writer
Printer3 Print QuickBooks PDF Converter
Printer4 Print Creates Adobe PDF
Printer5 Print Microsoft XPS Document Writer
Printer7 Print Intuit Internal Printer
Printer8 Print HP Officejet 5600 series fax
Printer9 Print HP Officejet 5600 series
SharedDocs Disk
The command completed successfully.


Target mmphotos

"DIMENSION_E510 ping mmphotos"



Pinging mmphotos [192.168.1.3] with 32 bytes of data:



Reply from 192.168.1.3: bytes=32 time<1ms TTL=128

Reply from 192.168.1.3: bytes=32 time<1ms TTL=128

Reply from 192.168.1.3: bytes=32 time<1ms TTL=128

Reply from 192.168.1.3: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.1.3:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"DIMENSION_E510 net view mmphotos"

Shared resources at mmphotos

MM Computer

Share name Type Used as Comment

-------------------------------------------------------------------------------
Documents Disk
My Documents Disk
Printer Print Microsoft XPS Document Writer
Printer2 Print HP PSC 2350 series
The command completed successfully.


Target 192.168.1.3

"DIMENSION_E510 ping 192.168.1.3"



Pinging 192.168.1.3 with 32 bytes of data:



Reply from 192.168.1.3: bytes=32 time<1ms TTL=128

Reply from 192.168.1.3: bytes=32 time<1ms TTL=128

Reply from 192.168.1.3: bytes=32 time<1ms TTL=128

Reply from 192.168.1.3: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.1.3:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"DIMENSION_E510 net view 192.168.1.3"

Shared resources at 192.168.1.3

MM Computer

Share name Type Used as Comment

-------------------------------------------------------------------------------
Documents Disk
My Documents Disk
Printer Print Microsoft XPS Document Writer
Printer2 Print HP PSC 2350 series
The command completed successfully.


Target mmlaptop

"DIMENSION_E510 ping mmlaptop"



Pinging mmlaptop [192.168.1.7] with 32 bytes of data:



Request timed out.

Request timed out.

Request timed out.

Request timed out.



Ping statistics for 192.168.1.7:

Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),


"DIMENSION_E510 net view mmlaptop"

Shared resources at mmlaptop

M & M Laptop

Share name Type Used as Comment

-------------------------------------------------------------------------------
Printer Print Microsoft XPS Document Writer
Printer2 Print Microsoft Office Document Image Writer
Printer3 Print Creates Adobe PDF
SharedDocs Disk (UNC)
The command completed successfully.


Target 192.168.1.7

"DIMENSION_E510 ping 192.168.1.7"



Pinging 192.168.1.7 with 32 bytes of data:



Request timed out.

Request timed out.

Request timed out.

Request timed out.



Ping statistics for 192.168.1.7:

Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),


"DIMENSION_E510 net view 192.168.1.7"

Shared resources at 192.168.1.7

M & M Laptop

Share name Type Used as Comment

-------------------------------------------------------------------------------
Printer Print Microsoft XPS Document Writer
Printer2 Print Microsoft Office Document Image Writer
Printer3 Print Creates Adobe PDF
SharedDocs Disk
The command completed successfully.


Target 127.0.0.1

"DIMENSION_E510 ping 127.0.0.1"



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"DIMENSION_E510 net view 127.0.0.1"

Shared resources at 127.0.0.1

Main family computer

Share name Type Used as Comment

-------------------------------------------------------------------------------
CanoniP5 Print Canon iP5200
HPLaserJ Print HP LaserJet 4 Plus
Printer Print Amyuni Document Converter
Printer2 Print Microsoft Office Document Image Writer
Printer3 Print QuickBooks PDF Converter
Printer4 Print Creates Adobe PDF
Printer5 Print Microsoft XPS Document Writer
Printer7 Print Intuit Internal Printer
Printer8 Print HP Officejet 5600 series fax
Printer9 Print HP Officejet 5600 series
SharedDocs Disk
The command completed successfully.


Ping Targets Analysis www.yahoo.com 66.94.230.32 192.168.1.1

Target www.yahoo.com

"DIMENSION_E510 ping www.yahoo.com"



Pinging www.yahoo-ht3.akadns.net [209.191.93.52] with 32 bytes of data:



Reply from 209.191.93.52: bytes=32 time=27ms TTL=247

Reply from 209.191.93.52: bytes=32 time=28ms TTL=247

Reply from 209.191.93.52: bytes=32 time=28ms TTL=247

Reply from 209.191.93.52: bytes=32 time=27ms TTL=247



Ping statistics for 209.191.93.52:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 27ms, Maximum = 28ms, Average = 27ms


Target 66.94.230.32

"DIMENSION_E510 ping 66.94.230.32"



Pinging 66.94.230.32 with 32 bytes of data:



Reply from 66.94.230.32: bytes=32 time=71ms TTL=54

Reply from 66.94.230.32: bytes=32 time=70ms TTL=54

Reply from 66.94.230.32: bytes=32 time=71ms TTL=54

Reply from 66.94.230.32: bytes=32 time=70ms TTL=54



Ping statistics for 66.94.230.32:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 70ms, Maximum = 71ms, Average = 70ms


Target 192.168.1.1

"DIMENSION_E510 ping 192.168.1.1"



Pinging 192.168.1.1 with 32 bytes of data:



Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

Reply from 192.168.1.1: bytes=32 time<1ms TTL=64

Reply from 192.168.1.1: bytes=32 time<1ms TTL=64

Reply from 192.168.1.1: bytes=32 time<1ms TTL=64



Ping statistics for 192.168.1.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 1ms, Average = 0ms


End diagnosis for DIMENSION_E510

Thanks again for your time.
 
C

Chuck

Thanks for reviewing. I tried repeatedly with IRPStacksize changes, ending up
at 48 and still no progress. To further assist I added a laptop to the
network. It can fully communicate with Dimension and visa versa; mmphoto can
access its shared files but, as with dimension, mmlaptop cannot access
mmphoto files.

The CDiag files overflowed the text limit, so I'm going to simply include
those from two of the computers.
Click to expand...

Thanks again for your time.
Click to expand...

OK, I don't see a problem, in CDiag, with either Dimension or MMPhotos. Which
computer did you change IRPStacksize on? The problem is in MMPhotos. If that's
where you changed IRPStacksize, then un install McAfee, following instructions
from the vendor. Then check IRPStacksize again.
 
G

Guest

Thanks, Chuck. The problem is finally solved. However, I had to start from
scratch. I rebuilt the disk as NTFS, reloaded Windows XP (unfortunately the
original, no Service Packs), etc. So it has taken a long time. But, all of
the original issues with services not starting, other computers not being
able to access MMPHOTO have gone away. Thanks for your time.
 
C

Chuck

Thanks, Chuck. The problem is finally solved. However, I had to start from
scratch. I rebuilt the disk as NTFS, reloaded Windows XP (unfortunately the
original, no Service Packs), etc. So it has taken a long time. But, all of
the original issues with services not starting, other computers not being
able to access MMPHOTO have gone away. Thanks for your time.
Click to expand...

Thanks for updating the thread!
 

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