Sharing files and printers

J

John F3

I am having problems sharing files and printers on my home wireless network.

The server can ping the client and can access the shared documents folder
and printers on the client.

However, the client cannot ping the server nor access shared documents or
printers on the server.

Server is running XP Professional 2002 SP2. Client is running XP Home 2002
SP2. Problem began when I replaced the server with a new computer. The old
server (XP Home) worked fine.

Both computers can access the internet with no problems via a Linksys router
and cable modem. The server connects directly to the modem, while the client
connects via wireless.

Here are the server results from ipconfig, netconfig, and browstat:

Windows IP Configuration
Host Name . . . . . . . . . . . . : FreschlFamily1
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.ca.comcast.net.
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : hsd1.ca.comcast.net.
Description . . . . . . . . . . . : Intel(R) 82562V-2 10/100 Network
Connection
Physical Address. . . . . . . . . : 00-1D-09-90-72-54
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 68.87.76.178
68.87.78.130
Lease Obtained. . . . . . . . . . : Monday, May 26, 2008 2:32:42 PM
Lease Expires . . . . . . . . . . : Tuesday, May 27, 2008 2:32:42 PM

Server Name \\FRESCHLFAMILY1
Server Comment 75X21G1

Software version Windows 2002
Server is active on
NetbiosSmb (000000000000)
NetBT_Tcpip_{96E791A2-EBE6-41C7-AF15-A60435D93D97} (001d09907254)


Server hidden No
Maximum Logged On Users 10
Maximum open files per session 16384

Idle session time (min) 15
The command completed successfully.

Computer name \\FRESCHLFAMILY1
Full Computer name FreschlFamily1
User name Dad

Workstation active on
NetbiosSmb (000000000000)
NetBT_Tcpip_{96E791A2-EBE6-41C7-AF15-A60435D93D97} (001D09907254)

Software version Windows 2002

Workstation domain WORKGROUP
Workstation Domain DNS Name (null)
Logon domain FRESCHLFAMILY1

COM Open Timeout (sec) 0
COM Send Count (byte) 16
COM Send Timeout (msec) 250
The command completed successfully.

Status for domain WORKGROUP on transport
\Device\NetBT_Tcpip_{96E791A2-EBE6-41C7-AF15-A60435D93D97}
Browsing is active on domain.
Master browser name is: FRESCHLFAMILY1
Master browser is running build 2600
1 backup servers retrieved from master FRESCHLFAMILY1
\\FRESCHLFAMILY1
There are 1 servers in domain WORKGROUP on transport
\Device\NetBT_Tcpip_{96E791A2-EBE6-41C7-AF15-A60435D93D97}
There are 1 domains in domain WORKGROUP on transport
\Device\NetBT_Tcpip_{96E791A2-EBE6-41C7-AF15-A60435D93D97}

Here is the data for the client:

Windows IP Configuration
Host Name . . . . . . . . . . . . : Julie00002
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.ca.comcast.net.
Ethernet adapter Wireless Network Connection:
Connection-specific DNS Suffix . : hsd1.ca.comcast.net.
Description . . . . . . . . . . . : Linksys Wireless-G PCI Adapter
with SpeedBooster #2
Physical Address. . . . . . . . . : 00-0F-66-1B-C6-EB
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.101
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 68.87.76.178
68.87.78.130
Lease Obtained. . . . . . . . . . : Monday, May 26, 2008 5:19:57 PM
Lease Expires . . . . . . . . . . : Tuesday, May 27, 2008 5:19:57 PM

Server Name \\JULIE00002
Server Comment Julie's Computer

Software version Windows 2002
Server is active on
NetbiosSmb (000000000000)
NetBT_Tcpip_{49C95313-5BD6-438F-85C9-2D70E3FAF0F3} (000f661bc6eb)


Server hidden No
Maximum Logged On Users 5
Maximum open files per session 16384

Idle session time (min) 15
The command completed successfully.

Computer name \\JULIE00002
Full Computer name Julie00002
User name Julie

Workstation active on
NetbiosSmb (000000000000)
NetBT_Tcpip_{49C95313-5BD6-438F-85C9-2D70E3FAF0F3} (000F661BC6EB)

Software version Windows 2002

Workstation domain WORKGROUP
Workstation Domain DNS Name (null)
Logon domain JULIE00002

COM Open Timeout (sec) 0
COM Send Count (byte) 16
COM Send Timeout (msec) 250
The command completed successfully.

Status for domain WORKGROUP on transport
\Device\NetBT_Tcpip_{49C95313-5BD6-438F-85C9-2D70E3FAF0F3}
Browsing is active on domain.
Master browser name is: JULIE00002
Master browser is running build 2600
1 backup servers retrieved from master JULIE00002
\\JULIE00002
There are 2 servers in domain WORKGROUP on transport
\Device\NetBT_Tcpip_{49C95313-5BD6-438F-85C9-2D70E3FAF0F3}
There are 1 domains in domain WORKGROUP on transport
\Device\NetBT_Tcpip_{49C95313-5BD6-438F-85C9-2D70E3FAF0F3}

Any help with this issue would be greatly appreciated.
 
S

Steve Winograd

On Mon, 26 May 2008 19:10:00 -0700, John F3 <John
I am having problems sharing files and printers on my home wireless network.

The server can ping the client and can access the shared documents folder
and printers on the client.

However, the client cannot ping the server nor access shared documents or
printers on the server.

Server is running XP Professional 2002 SP2. Client is running XP Home 2002
SP2. Problem began when I replaced the server with a new computer. The old
server (XP Home) worked fine.

Both computers can access the internet with no problems via a Linksys router
and cable modem. The server connects directly to the modem, while the client
connects via wireless.

Here are the server results from ipconfig, netconfig, and browstat: [snip]
Click to expand...

The problem is probably caused by a firewall (Windows Firewall,
Norton, McAfee, ZoneAlarm, etc) on the server. Go to Control Panel >
Security Center to see what firewall is active. Configure any
firewall to allow access by other computers on the local area network.
Make sure that only one firewall is active.

Note that some recent antivirus programs have firewall components that
must be configured. An example is Norton Antivirus' "Internet Worm
Protection".
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 
J

John F3

Steve Winograd said:
On Mon, 26 May 2008 19:10:00 -0700, John F3 <John
I am having problems sharing files and printers on my home wireless network.

The server can ping the client and can access the shared documents folder
and printers on the client.

However, the client cannot ping the server nor access shared documents or
printers on the server.

Server is running XP Professional 2002 SP2. Client is running XP Home 2002
SP2. Problem began when I replaced the server with a new computer. The old
server (XP Home) worked fine.

Both computers can access the internet with no problems via a Linksys router
and cable modem. The server connects directly to the modem, while the client
connects via wireless.

Here are the server results from ipconfig, netconfig, and browstat: [snip]
Click to expand...

The problem is probably caused by a firewall (Windows Firewall,
Norton, McAfee, ZoneAlarm, etc) on the server. Go to Control Panel >
Security Center to see what firewall is active. Configure any
firewall to allow access by other computers on the local area network.
Make sure that only one firewall is active.

Note that some recent antivirus programs have firewall components that
must be configured. An example is Norton Antivirus' "Internet Worm
Protection".
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
Click to expand...
You were correct that a firewall was the source of the problem; however, it
was not Norton AntiVirus, the router firewall, or Windows Firewall. All
three firewalls can be active without any problems. It was the Cisco VPN
Client, which has a setting "Stateful Firewall (Always On)". That firewall
was the problem, and as it suggests, it is always on, even when VPN is not
running. Deselecting the "Stateful Firewall" fixed the problem. Many thanks
for your help.
 
S

Steve Winograd

I am having problems sharing files and printers on my home wireless network.

The server can ping the client and can access the shared documents folder
and printers on the client.

However, the client cannot ping the server nor access shared documents or
printers on the server.

Server is running XP Professional 2002 SP2. Client is running XP Home 2002
SP2. Problem began when I replaced the server with a new computer. The old
server (XP Home) worked fine.

Both computers can access the internet with no problems via a Linksys router
and cable modem. The server connects directly to the modem, while the client
connects via wireless.

Here are the server results from ipconfig, netconfig, and browstat: [snip]
Click to expand...

The problem is probably caused by a firewall (Windows Firewall,
Norton, McAfee, ZoneAlarm, etc) on the server. Go to Control Panel >
Security Center to see what firewall is active. Configure any
firewall to allow access by other computers on the local area network.
Make sure that only one firewall is active.

Note that some recent antivirus programs have firewall components that
must be configured. An example is Norton Antivirus' "Internet Worm
Protection".
Click to expand...

You were correct that a firewall was the source of the problem; however, it
was not Norton AntiVirus, the router firewall, or Windows Firewall. All
three firewalls can be active without any problems. It was the Cisco VPN
Client, which has a setting "Stateful Firewall (Always On)". That firewall
was the problem, and as it suggests, it is always on, even when VPN is not
running. Deselecting the "Stateful Firewall" fixed the problem. Many thanks
for your help.
Click to expand...

You're welcome. Nice job of finding the solution. Thanks for letting
the news group know.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 

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